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Forward Mid Directory 2019

Forward Mid Directory 2019, The links above open the pages selected. we hope that you find it enjoyable and useful. If you think Forward Mid has missed something out of this directory we apologise for this please contact us so we can make sure it is included in the next directory. Please inform Forward Mid in one of these three ways:
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Phone Eric Johnstone on Telephone logo 0131-663-9471.
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Eric Johnstone,
Forward Mid,
4-6 White Hart Street,
EH22 1AE.
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The Motability Scheme enables disabled people to lease a new car, scooter or powered wheelchair, using their Government funded mobility allowance. If you receive the Higher Rate Mobility Component of Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP) , the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) you may be eligible to join the Motability Scheme. You can apply for:- Motability Logo

  • A new car, scooter or powered wheelchair every three years
  • Insurance from RSA Motability (RSAM)
  • Breakdown assistance
  • Servicing, maintenance and repairs
  • Adaptations, many at no extra cost

Car Scheme

You get a brand new car every three years. Motability will contact you a few months before your lease expires, and if you decide to continue with Motability, you can choose a car for your next three year contract (provided you are still eligible).

The worry-free package provides similar cover to what you would expect under a fully comprehensive insurance policy . You can still lease a car even if you don’t drive, you simply nominate two drivers who can drive on your behalf. All of your regular servicing and maintenance is included and taken care of by your dealer. So you’ll have no unexpected repair bills with your Motability car.

The RAC Motability Assist helpline and roadside staff are specially trained to handle your calls and are available on Telephone logo 0800 73 111 73, 24 hours a day, 365 days a year. Assistance is provided for recovery , either at the roadside or at home.

Motability organise the tax disc and have it sent directly to your home (except in Northern Ireland and Isle of Man).

For no extra cost Kwik Fit will replace tyres worn or damaged by normal use. Should anything happen to your windows or windscreen you can get them repaired or replaced at no extra cost.

You get 60,000 mileage allowance over three years with cars, if the total mileage is higher than the allowance when you return the car, there is a charge of 5p for every additional mile.

If you need adaptations to make your car easier, safer or simply more comfortable to use, you’ll be pleased to know that many of the most popular ones are now available at no additional cost.

A wheelchair accessible vehicle (WAV) enables you to travel whilst seated in your wheelchair, as either a passenger or driver. There are around 500 WAV's available with Motability. WAV's come with a 100,000 mileage allowance on a five year lease. If you’re looking for an even more affordable or quicker way to lease a WAV, we also offer a Nearly New WAV option which can be leased for three years.

Wheelchair and Scooter Scheme

If you receive any of the following benefits and have at least 12 months’ award remaining you can exchange some, or all of this, to lease a scooter or powered wheelchair from Motability: Higher Rate Mobility Component of the Disability Living Allowance from the The Enhanced Rate of the Mobility Component of Personal Independence Payment from the Department for Work and Pensions (DWP), War Pensioners’ Mobility Supplement from the Service Personnel and Veterans Agency (SPVA) Armed Forces Independence Payment (AFIP).

With a scooter or powered wheelchair leased from Motability we take care of everything for you from insurance to breakdown recovery, repairs and servicing, leaving you free to enjoy the independence of worry-free mobility.

What’s Included:

  • New scooter or powered wheelchair every three years (five for some powered wheelchairs)
  • Breakdown assistance – Insurance cover
  • Battery and tyre replacement
  • Servicing, maintenance and repairs
  • UK based Customer Services team 24 hours a day, 365 days a year

Personal Independence Payment and the implications for Motability Scheme customers.

As part of its welfare reform programme, the Government has started to replace Disability Living Allowance for disabled people aged between 16 and 64 with a new benefit called Personal Independence Payment (PIP). This process began in April 2013 and will be completed by 2018.

Motability customers currently use their DLA to pay for their vehicle leases. Therefore it is important that you are aware of the Government’s changes to disability benefits and how the Motability Scheme will support you through the transition if you are no longer eligible to use the Scheme.

For more information please visit or Tel: Telephone logo 0300 456 4566.

Factsheets on Personal Independence Payment New claimants (65kb pdf), Reassessment (62kb pdf) and How to claim (85kb pdf)
The electronic version factsheets will open in a new tab

To save a copy or print a copy of the Factsheets, click to open on your own computer, hover or tap near top of the document, a drop down menu will appear, in the right hand side of the drop down menu you have four option Image of a Floppy Disk with arrow as download instructions from left to right. 1. Refresh the page, 2. Download option and choose where to save it to, 3. Print, 4 Bookmark for later access.

In order to be entitled to PIP, claimants have to satisfy a qualifying period of three months and a prospective test of nine months. These two conditions are referred to as the ‘required period condition’ and help establish that the health condition or disability is likely to be long-term.

Forward Mid holds a booklet called Disability Rights handbook, in which information and rights given and also an overview of the new Personal Independence Payment. The booklet is available at MVA 4-6 White Hart Street Dalkeith

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National Entitlement Card

Look of the National Entitlement CardThe national entitlement card gives 60+ and disabled people free bus travel throughout Scotland. Application forms are available at all Midlothian libraries – completed forms including a colour passport-style photo must be taken by the applicant to any Midlothian library for processing. The verification system requires the librarian to confirm that the photo submitted is a true likeness of the applicant – if the application form is handed in by anyone other than the applicant, it will be rejected.

Logo C used on cardYour bus pass is printed in Hull, England and sent direct to your home address.
On the front of the card will be your name and card number, your photo, the oak leaf logo of Midlothian Council and the expiry date. This card is not transferable and can only be used by the card holder.
Various symbols appear on the lower right side of the card.
All cards show a large orange “C” symbol.
Plus 1 logo A “+1” symbol tells the driver that you are entitled to have a companion travel free with you on your bus journey.
Eye symbol on card The “eye symbol” indicates that the holder is blind or partially sighted and is entitled to the free train travel concessions of the Scottish Blind Scheme in addition to free bus travel.

Local buses that accept this card are: Borders Buses, East Coast Buses, Lothian Buses, LCTS, Prentice Coaches of Haddington and Stagecoach. Over 95% of buses are adapted for wheelchair Carriage, most buses can carry only one wheelchair, not all bus stops are suitable for wheelchair users, it would be advisable to phone before travelling to avoid disappointment.

City link Telephone logo 0871 266 33 33

Megabus Telephone logo 0900 1600 900

National Express Telephone logo 08717 818178

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Forward Mid Newsletter

NHSNational Health Service 24

When should I call NHSNational Health Service 24?

NHS24 LogoIf your GP surgery is closed and you are too ill to wait until it re-opens, phone NHS 24 on Telephone logo 111 (New number) or Textphone: Textphone logo 111 (New number). If you phone us, we will ask you where you are phoning from and why you have phoned. This will help us make sure you get the right help. When we know why you have phoned we will put you through to a health professional. They will talk to you about your symptoms and tell you what care they think you need. They might suggest that you treat yourself at home, that you see a doctor or another health professional or, in some cases, they might call an ambulance for you.

If you think your life is in danger and you need an emergency ambulance, always phone Telephone logo 999. If you are looking for urgent advice on caring for yourself, you can visit and use the NHSNational Health Service Self-Help Guide which will help to direct you to the right care.

When you call NHSNational Health Service 24

You will hear a message explaining that all calls are recorded as part of your patient record and may be used anonymously for research purposes.

Your call will then be answered by a highly trained call handler. The call handler will introduce themselves and ask you clear questions that are easy to follow. We do not have access to your GP medical record, so the details we ask for are important in case we need to get you help quickly or we need to call you back. This part of the call will take a couple of minutes.

You will be asked to provide the following details about yourself or the person you are calling for:

  • Name;
  • Date of birth;
  • Home address or the address where you are calling from;
  • GP’s name and practice.
  • You will then be asked some questions about the reason for your call. Then you will be passed to the most appropriate person.

If a doctors has to attend.

Most records are now stored on the NHSNational Health Service computer database and can be accessed by the doctor that is attending you. If a doctor does have to attend you please be patient as your records may be long and they may need to be read more than once.

What pharmacies provide:

If you are registered with a GP in Scotland your community pharmacist can provide a minor ailment service. Your pharmacist can offer advice and can generate the paperwork and supply you with a limited source of medication.

Many pharmacies are open when your GP surgery is shut (evenings, weekends and on public holidays). You don’t even need to make an appointment to speak to your local pharmacist.

Your local pharmacist provides lots of services and can help if; you need help with a minor ailment service, this allows the doctor to see more important cases, please ask your pharmacy for a full list of medical conditions that they can treat before you go to see a doctor. Some of the things a pharmacist can treat are:

Pharmacy prescribed medication

  • Acne,
  • Athlete’s foot,
  • Backache,
  • Certain allergies,
  • Colds,
  • Coldsores,
  • Constipation,
  • Coughs,
  • Diarrhoea,
  • Earache,
  • Eczema,
  • Eye infections,
  • Hay fever,
  • Headache,
  • Head lice,
  • Indigestion,
  • Mouth ulcers,
  • Nasal congestion,
  • Pain including period pain,
  • Sore throat,
  • teething advice,
  • Thrush,
  • Travel sickness,
  • Warts and verrucas.

This is just a sample please check with your pharmacy for a full list.

If you think that someone’s life is at risk you should call Telephone logo 999 right away.

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NHS Minor Ailment Service

What is the NHS minor ailment service?

Everyone can go to their pharmacist for advice or to buy a medicine for a minor illness or ailment. There is a NHS service for people who would not have paid prescription charges under the old system. If your pharmacist thinks you need it then they can give you a medicine on the NHS without you having to pay for it.

Who is the service for?

You can use the NHS Minor Ailment Service if:

  • you are registered with a GP surgery in Scotland, and
  • you are under 16 or under 19 and in full-time education,
  • you are aged 60 years or over,
  • you have a valid maternity exemption certificate, medical exemption certificate, or war pension exemption certificate,you get Income Support, Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance, or Pension Credit Guarantee Credit; and
  • you don’t live in a nursing or residential care home.

How does it work?

You register for the service with the community pharmacy of your choice.

How do I register?

  • You can register for the NHS Minor Ailment Service at a community pharmacy of your choice. You can do this at any time.
  • Your pharmacist will ask you for your name, date of birth, gender, and postcode.
  • Your pharmacist completes a form which you must sign to register for the service.
  • Your pharmacist may ask you for proof of your exemption, for example your maternity or medical exemption certificate or HC2 certificate. Try to remember to bring this information with you if you think you might need to.
  • You can only register with one community pharmacy at a time for the NHS Minor Ailment Service.

What does the service offer?

You can get advice and free treatment from your community pharmacist for minor illnesses and ailments such as:


Athlete’s foot

Back Ache

Cold sores




Ear Ache



Hay fever


Head lice


Mouth ulcers


Period Pain


Sore throat






Nasal Congestion

  • If your pharmacist feels that it is better for you to see your GP then they may refer you directly or tell you to make an appointment with your GP.
  • You will still have to go to your GP if you need a medicine that you can only get on prescription from your GP.

Can I still go to other pharmacies?

Yes. You can still use other pharmacies to buy medicines or to pick up prescriptions.

But remember, you can only use the NHS Minor Ailment Service at the community pharmacy you’ve registered with.

If you want to go to another community pharmacy for the NHS Minor Ailment Service, you can. But you will need to register with the new pharmacy.

How to find out more

For more information contact:

  • your local community pharmacy
  • Your GP or another member of NHS staff involved in your care or
  • The NHS24 Helpline Telephone logo 111 (calls are free)

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Footprint on wet tileThe Podiatry service provides a high quality, fully comprehensive foot health service for conditions affecting the lower limb. We assess, treat and advise patients with foot health disorders in order to maintain and maximise their quality of life and so encourage a healthy active life with feet that function normally and without discomfort.

When is the Service Open?
Monday to Thursday 8.30 a.m. to 5.00 p.m.
Friday 8.30 a.m. to 4.00 p.m.

The Service is available, regardless of age, for those with a podiatric/medical need. All new patients must attend an assessment appointment at one of the clinics listed below.

Patients who are housebound may be treated at home. This means that the patient is unable to leave their home on any regular basis, without the assistance of Healthcare or Social Care personnel using an ambulance or patient transport vehicle. If the patient is able to leave their home on a regular basis to visit the doctor, hairdresser or shops, either alone or with the assistance of a friend or relative, we will expect them to visit their local clinic. Home visit patients must be referred by the GP or District Nurse.

NHS Lothian Podiatry Department - Use link to download form, Patients can self refer for a clinic visit by filling out an application form. GP's or other health care professionals can also make referrals if they wish.

At the first appointment, A full podiatric assessment will be undertaken. A treatment plan will be negotiated with the patient. The outcome of this could be:

  • Ongoing general footcare programme
  • Referral to a specialty
  • Short course of treatment for acute problems
  • Discharge with advice
  • Specialty Services


Footprint on wet tileThis clinic assesses the lower limb and foot. If appropriate, an supportive insole can be prescribed to correct or limit abnormal foot function. This service is not generally appropriate where arthritic changes have taken place.

Nail surgery

In some cases, painful nails can be partially or completely removed under local analgesia. The nail bed is destroyed using phenol.

Diabetic clinics

Diabetic patients who attend our clinics receive an annual foot assessment in line NHS Lothian Guidelines. Higher risk patients may be seen more often. Low risk patients should not be referred to the service but seen within their GP practice.

Appliance laboratory

The Podiatry Department has a fully equipped laboratory for the manufacture of prescription insoles. Simple footwear modifications are also undertaken.

Midlothian Assessment Centres

 Bonnyrigg Health Centre, 109-111 High Street

 Mon - Thurs

 Dalkeith Health Centre, 24/26 St Andrew Street


 Newbattle MG Blackcot Ave, Mayfield

 Wed, Thurs

 Penicuik Health Centre, 37 Imrie Place

 Mon - Wed


For enquiries about the service, please contact us Tel: Telephone logo 0131 536 1627

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National Key Scheme (Radar Key)

Radar Key imageOpening doors to independent living

The National Key Scheme (NKS) offers disabled people independent access to locked public toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in most parts of the country. Alternative costs: With VAT - £5.40 For more information please visit

In the past the Radar Key Scheme ran checks to ensure only disabled people could buy these keys. Now they can be bought on Amazon at, Age UK at, on line key cutting at and also at

The checks have fallen by the wayside, Midlothian only has one radar key site the list on the and select find accessible toilets/ then RADAR National Key Scheme Toilets :

  • Dalkeith Arts Centre (When open)
  • Wetherspoons Blacksmith’s Forge, Dalkeith
  • The Buccleuch, Dalkeith
  • McDonalds, Eskbank

Edinburgh College have brought in the Radar Key scheme but are not listed on the NKS Directory, so they maybe for students of Edinburgh college. There are other disabled toilets around in Midlothian.

If travelling to England you can check and see if you would benefit from purchasing one.

Other known public Disabled Toilets in Midlothian

  • Asda Straiton
  • Costco, Straiton
  • Dobbies Garden Centre Lasswade
  • Morrisons Dalkeith
  • McDonalds, Straiton
  • Premier Inn, Melville Dykes Road
  • Sainsbury's Straiton
  • Tesco (Hardengreen and Penicuik)

Forward Mid are also selling the Radar Key at cost price:

They can be bought at cost price from:
4-6 White Hart Street
EH22 1AE

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Self-Directed Support

What is Self-Directed Support?

Man reading about Self-Directed SupportSelf-Directed Support is about giving you more choice and control over the support you receive to enable you to live as independently as possible. Some people can manage their support on their own, while others need help either from family or friends, or a support organisation.

Who can receive Self-Directed Support?

Anyone who feels they need additional support to allow them to live their life in the way they would like may be eligible to receive Self-Directed Support. This will depend on the outcome of your Social Work Community Care assessment.

People will be offered 4 choices on how they can receive their social care
  • Have more choice and flexibility.
  • Choose services to suit/improve your lifestyle.
  • Manage your own support.
  • You can then choose how much control you have over your support arrangements.

Some individuals can manage their support on their own, while others need help either from family or friends, or organisations who are employed to help. There are 4 options to manage your support:

  • You take the money and choose and organise your support. This is a cash payment called a Direct Payment. You can use the payment to buy support from a provider or employ your own staff. This option gives you the most choice and flexibility but it does mean taking on more responsibility.
  • You choose a care or support organisation and the council will arrange it. You then work with the care or support organisation to plan your support. This means you don’t have to manage the money but still have an active role in organising your support.
  • You ask the council to choose and arrange the support.
  • Mix and match options – 1,2 and 3. Self-Directed Support is about choices, you can arrange support from a support provider or you can employ your own staff.

What Does This Mean for Midlothian?

Self-Directed Support Booklet front pageThe Self-Directed Support options are discussed with everyone during an assessment for community care support or at a review of their current support package. If you have any questions about Self-Directed Support you can contact Midlothian Council:
For More information please contact:
Adults and Social Care
Fairfield House,
8 Lothian Road,
EH22 3AA
Email: email symbol
Tel: Telephone logo 0131-271-3900

Forward Mid is proud to announce the launch of “ A Guide to Self-Directed Support ” in Midlothian, the booklet can be found in Libraries or from Eric Johnstone, MVA 4-6 White Hart Street, Dalkeith, EH22 1AE, or choose and electronic copy below:

Lothian Centre for Inclusive Living

Lothian Centre for Inclusive Living (LCiL) can help with all aspects of self-directed support (SDS), including:

  • Identify your and express your needs and outcomes
  • Prepare for your local authority assessment
  • Explore which Self-Directed Support option is best for you
  • Liaise with local authorities and other appropriate organisations to use a particular service provider.

lcil independent Living Logo If you choose to receive a Direct Payment, we can support you to:

  • To contract with an agency
  • Recruit and manage Personal Assistants
  • Process Personal Assistants wages through the payroll service

For more information contact Independent Living and Training Team Co-ordinator:
Lothian Centre for Inclusive Living (LCiL)
Email: email symbol
Tel: Telephone logo 0131 475 2350
Direct line: Telephone logo 0131 475 2555
Address: Norton Park,
57 Albion Road,
Edinburgh, EH7 5QY

Self-Directed Support Scotland

The forum for Disabled People’s Self-Directed Support Organisations Scotland wide, working together to promote better and effective outcomes for all.

Self-Directed Support Scotland logoSelf-Directed Support is the support individuals and families have after making an informed choice on how their Individual Budget is used to meet the out-comes they have agreed. Self-Directed Support means giving people choice and control.

The process for deciding on sup-port through Self-Directed Support is through co-production.

Self-Directed Support Scotland is a national organisation which actively promotes Independent Living for disabled people by supporting, working with and championing the aims of Self-Directed Support organisations.

For more information please visit

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Lothian Disability Sport

Lothian Disability Sports logoLothian Disability Sport is very keen to increase the number of sporting opportunities available to people with any disability in the Lothian area so we would like to hear from anyone who would like to affiliate with the organisation as a club, athlete, coach or volunteer. We would also like to hear any ideas or suggestions as to how we can best take forward sport in the Lothian area for people with a disability. Telephone logo 0131 475 2364 or to pass on your comments.


Four circles with Boxing Cricket football and BasketballAllstars Sports Club,
Beeslack Community High School
Tuesdays 6.45pm-8.45pm & Sundays 1pm-3pm,
age 5 - 18, all disabilities.
Contact Lynne Sturgeon Email: email symbol


Lothian Racers Disability Swimming Club
Beeslack Community High School, Penicuik
Tuesday 6:30pm - 8:30pm
All ages, all disabilities
Contact Don McFarlane Telephone logo 01968 675 131
Email: email symbol

Swimming LogoLoanhead Dolphins,
Loanhead Leisure Centre,
Thursdays 6pm-8pm.
All Ages, all disabilities.
Contact Yvonne Anderson Telephone logo 01968 664 083
Email: email symbol


All-stars Boccia.
Beeslack Community High School.
Sundays 2 pm – 3 pm.
All Ages, all disabilities
Contact Lynne Sturgeon Email: email symbol

For Cycling and Snowsports and other sports outwith Midlothian and further information can be found on:

FABB Scotland

Norton Park Conference Centre
57 Albion Rd, Edinburgh EH7 5QY.
Sports for young disabled people for more information

Horse Riding

Horseriding logoVogrie Riding School
Various Booking Times
All Ages, all disabilities Telephone logo 07703 475 821
Facebook: Facebook logo Vogrie Riding School

Thornton Rose Riding for the Disabled
Contact: Jeff Allan Email: email symbol


Tandem LogoCharlotte’s Tandems

Seated Yoga and Pilates/ Exercise

Midlothian Council

Gorebridge Thursdays 1pm to 2 pm
Newtongrange Fridays 12 noon to 1 pm
The Lasswade Centre Tuesdays 1 pm to 2 pm

Mayfield Seated Exercise Mondays 10:30 am to 11:30 am

Active Midlothian

Fun Multi-Physical Activities for Adults with a Learning or Physical Disability.

These exciting activities let by Fiona and Lauryn are designed for all ability levels. They are great fun, so come along, join in, try new things and meet new friends.

Sport and Leisure provide disability specific classes where possible in sports such as swimming, bowling, basketball, boccia. For more information on activities and opportunities available locally or in the Lothian's please contact Yvonne Anderson Tel: Telephone logo 0131 561 6509.

Active Midlothian LogoPenicuik Town Hall

Every thursday 1-2pm,
Cost £2 per session.

Newbattle Leisure Centre

Every thursday 10am – 12pm,
Cost £2 per session.

No Booking for any of these sessions - just turn up

For further information contact Allan Blair Tel: Telephone logo 0131 561 6505 or email: or for more information on what is going on, check out our web page at Active Midlothian at – Healthy Lifestyles – Lets Get Active, this will give you listings of Physical Activity groups that are on in Midlothian which anyone with a disability can join.

Boccia Coaching

Boccia is a sport designed for people with a disability. It’s a sport of intriguing tactics and nail biting tension.

Midlothian council LogoMayfield Leisure Centre

Wednesday 1-2 PM, Cost £2 per session.

Open to adults all disabilities and all ability levels. Once you’ve seen it you will be hooked!

No booking just turn up!

The Sports Development Team work with a variety of partners to provide opportunities for children and adults with a physical, learning or sensory disability to take part and excel in a variety of sports, whatever their ability. Our main aims are to provide participants with an opportunity to:

  • Be physically active in a fun and safe environment.
  • Learn new skills and try new sports and activities.
  • Enjoy new experiences and make friends.

Soft Boccia Balls

Murrayfield Racers

Murrayfield Racers announce their ticket prices Under-16’s and wheelchair users go free.

Tony Hand Murrayfield RacerTony Hand states “We are building a team to entertain Murrayfield Racers will allow every paying adult to bring a child aged under-16 to their home games free. And, all wheelchair users will be allowed free access to home games with their carer allowed in for £5.

Racers will play in the National Ice Hockey League 1 Cup (NIHL) and the Scottish National League (SNL).

Tickets for registered wheelchair users can now be bought online for any home. With around 50 tickets for each game free for wheelchair users and one carer getting access for free.

Murrayfield Racer LogoIt gets better wheelchair users are seated next to the safety barrier with a great view of the game. Just remember Murrayfield Ice Rink, can get pretty cold make sure you wrap up warm or take some money to purchase Warm Murrayfield Racer merchandise.

For more information on fixtures and to register please visit:
Facebook: Facebook logo
Twitter: Twitter Logo

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The Smart Centre

The South East Mobility and Rehabilitation Technology Services (SMART) Centre opened at the Astley Ainslie on 26th February 2007, providing a wide range of rehabilitation technology services for the South East of Scotland.

The SMART Centre provides a wide range of rehabilitation technology services for the South East of Scotland, covering Lothian, Fife and the Borders. These include mobility and postural services (wheelchairs and special seating), prosthetics, and bioengineering services, a Disabled Living Centre and Gait Analysis Service. We also provide a national Driving Assessment Service.

The Wheelchair and Seating Service

This service provides a service to over 24,000 adults and 2,600 children across Lothian, Fife and Borders. The service includes individualised special wheelchair seating for people whose needs cannot be met using off-the-shelf equipment.

The Prosthetics Service

This Service provides upper and lower limb prosthetic care The service aims to provide a high level of care for amputees and others requiring prosthetic assistance. It provides prostheses, where appropriate, and life long care to the patient to ensure that their prosthesis is maintained and continues to meet their individual needs where possible.

Driving Assessment

This service offers driving assessment and/or advice for people who wish to commence, resume or continue driving after illness or injury, and also advises on vehicle modifications to enable safe driving or passenger travel for those with a disability.

Assessments are carried out by a therapist and/or a doctor and generally include:

  • Physical Assessment – range of joint movement, muscle strength and sensation, co-ordination and vision are tested.
  • Static Unit Assessment – conducted with the patient sitting in a test rig which allows us to identify the most appropriate methods for steering, braking and acceleration and is also used to measure reaction times.
  • In-Car Assessment – this is carried out in one of the centre’s vehicles. Automatic and manual cars are available, and we also have examples of the most frequently used modifications.

Electronic Assistive Technology (EAT) service

Environmental control equipment enables very severely disabled people who would otherwise be unable to do so to control electrical equipment, such as telephones, pagers, intercoms, door locks, table lamps and home entertainment equipment such as TVs, DVD players, cable/satellite boxes community alarms, door openers, curtain openers and page turner. It is also possible to enable control of a microcomputer to be achieved via the environmental control system.

Use of the equipment enables the patient to recover a measure of independence, makes continued care at home easier for the relatives and can delay or prevent permanent admission to hospital. Supply of the equipment may also make it feasible to discharge home a patient who would otherwise have to remain in hospital.

Specialised powered wheelchair control systems are programmable devices which can be configured to suit the needs of the patient.

A range of controller options are available, including standard and very low force joysticks as well as interfaces that enable the control of powered wheelchairs using either single switches or groups of switches. The service also provides specialised switches, switch mounts, communication aid mounts and specialised aids to communication.

This part of the service involves joint assessment along with the referring therapist, and then either the modification of commercially available equipment or, alternatively, the design and manufacture of specialised devices.

Special Needs Design Service

This service provides custom designed or modified equipment where standard or commercially available equipment is not available. Our objective is to assist people in meeting their rehabilitation aims, and hence we can provide equipment for use in the home, workplace or to facilitate established leisure interests. We are, however, mainly involved with the following categories of equipment.

  • Aids for daily living, e.g. equipment for eating, drinking and personal care.
  • Mobility aids, e.g. walkers.
  • Therapeutic equipment, e.g. positioning systems, modifications to static seating.

The SMART Centre accept referrals from Allied Health Professionals, especially Occupational Therapists, Physiotherapists and Prosthetists, and work closely with the referrer throughout the development process. We regret however that we are unable to manufacture devices which are already commercially available, or supply the equipment to be modified.

Southeast Mobility and Rehabilitation Technology

SMART Centre
Astley Ainslie Hospital
133 Grange Loan
Tel: Telephone logo 0131 537 9177

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The Thistle Assistance Card

Thistle Card LogoThe South East of Scotland Transport Partnership has developed the Thistle Assistance Card and App to make using public transport easier for older people and those with disabilities or illness.

The card and App, is supported by a wide variety of voluntary organisations across Scotland and by most bus, train, tram, ferry and airport operators. It is credit-card sized and comes with a supply of peel-off stickers, which advise the driver or conductor of your disability and the help you need in an easy-to-read format.

The Thistle Assistance Card and App were developed with the help of transport providers and users to provide a useful means of displaying the right information for the passenger, with symbols indicating the type of disability and a short message indicating the help required that could be read at a glance by bus drivers, train and tram conductors and other staff. The card comes with an information leaflet showing customers how to use the card and highlighting that it has no monetary significance – it is purely an information card.

Available from :

  • Most Midlothian libraries
  • Midlothian Council offices – Fairfield and Midlothian Houses
  • Rosewell Development Trust,
  • Sheriffhall Park and Ride terminal,
  • Midlothian Community Hospital,
  • Health Centres at Pathhead and Penicuik,
  • Midlothian Voluntary Action, 4-6 White Hart St, Dalkeith.

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Thistle Foundation

Thistle foundation Lifestyle Management Programme is designed to support people who are dealing with difficult life situations or who are living with a long term health condition.

The programme helps people gain control over their situation by making use of and building on their own coping and recovery strategies. The course aims to boost confidence and self-esteem by acknowledging and celebrating the small successes participants achieve along the way.

The 10-week programme consists of group sessions lasting three hours. These sessions involve discussion, safe and appropriate exercise, and therapeutic relaxation. The courses take place at local community venues, including Thistle Foundation.

Each individual is offered the opportunity to meet a member of the team to discuss their goals and best hopes before the course begins. Course goals are linked to the ‘three Cs’ of coping, control and confidence. We focus on identifying strengths and resources, as well as how these can be used to help manage daily life. Our way of working has been developed in response to feedback received from previous course participants.

We ask that participants make every effort to attend all sessions.

Thistle Foundation LogoCourse Sessions:

  • Week 1 Lifestyle Management Philosophy
  • Week 2 Sleep Management
  • Week 3 Relaxation/Stress Management
  • Week 4 Pacing/Energy Management
  • Week 5 Getting Active
  • Week 6 Pacing/Time Management
  • Week 7 Communication Skills
  • Week 8 The Mind-Body Connection
  • Week 9 Preventing, Minimising & Recovering from Relapse
  • Week 10 Reflection & Forward Planning

For more information please contact us on Telephone logo 0131 656 7345

Midlothian Care Support

If you have been affected by cancer and live in Midlothian, we are here to support you.

We recognise that cancer can affect every part of your life, so we provide a person centred approach which can include access to the following:

  • Confidential space to discuss what matters most to you,
  • Physical Ability,
  • Massage Therapies,
  • Cancer specific information and access to local groups and activities,
  • Peer Support,
  • Advice on benefits and employment support.

Whatever you need, this service can support you or give you details of the organisations that can help.

Appointments are available:

  • With health & wellbeing practitioners at local GP Practices,
  • 2 PM to 5 PM on Thursdays at Lasswade Library,
  • 10 AM to 1 PM on Wednesdays at Lasswade Library.

To make an appointment phone: Telephone logo 07909 257419 or contact your local GP Practices.

Logos Transforming Cancer care, MacMillan, NHS and Midlothion Council


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Tear drop imahe to show three methods of transportMidlothian is served by Borders Buses, East Coast Buses East Coast Buses, Lothian Buses, LCTS, Prentice Coaches of Haddington and Stagecoach Legislation requires single-deck buses to be low-floor and accessible for wheelchair users by 2015, double-decker buses by 2017 and coaches by 2020.

Please check with individual bus companies for additional information when travelling by wheelchair. Normally buses can only carry one wheelchair.

Community Bus Service (LCTS)

The Community Bus Service provides a link to local shopping centres from communities less well served by public transport.

  • Service R1 (Thursdays route) Dalkeith > Dalkeith Morrisons > Eskbank Stn & Tesco > Bonnyrigg Market > Carrington > Temple > Gorebridge > Newtonloan Toll > Bonnyrigg Market > Bonnyrigg Co-op > Lasswade Centre > Bonnyrigg Market > Eskbank Stn & Tesco > Lasswade Road > Dalkeith.
  • Service R2 (Thursdays route) Dalkeith > Dalkeith Morrisons > Lothianbridge > Newtongrange > Gowkshill > Upper Gorebridge > Newbyres Village > Newtonloan Toll > Bonnyrigg Market > Eskbank Stn & Tesco > Dalkeith Morrisons > Dalkeith.
  • Service R3 (Thursdays route) Dalkeith > Dalkeith Morrisons > Lasswade Road > Danderhall > Newton Village > Millerhill > Old Craighall > Asda, The Jewel.
  • Service R4 (Mondays route) Dalkeith > Dalkeith Morrisons > Lasswade Road > Lasswade Village > Mavisbank > Burghlee Crescent > Park Avenue > Gaynor Avenue > Loanhead Library > Straiton Retail Park > Straiton Sainsbury’s > Straiton Asda.
  • Service R5 (Mondays route) Carrington > Temple > Gorebridge > Newtonloan Toll > Bonnyrigg > Lasswade Village > Loanhead > Straiton Retail Park > Straiton Asda > Straiton Sainsbury’s.

If you are a wheelchair user, it may be possible to arrange for the Community Bus to pick you up at or closer to your door. If you require this service, you must ring LCTS by Thursday for the following Monday services, or by Tuesday for the following Thursday services. Tel: Telephone logo 0131 663 0176. The Community Bus Service is provided by LCTS from its Dalkeith depot. LCTS is financially supported by Midlothian Council


Dial-A-Bus is provided by HcL(formerly Handicabs (Lothian) Ltd) and is financially supported by Midlothian Council. To register to use the service, collect an application form from any Midlothian library and post the completed form to the office at HcL, 24/3A Dryden Road, Loanhead EH20 9HX, Telephone logo 0131 447 1718 or visit the Dial-A-Bus website at DAB is outwith the Scotland-wide free bus scheme, and fares must be paid. There is a special offer for first-time users – the first return trip on DAB is FREE. Remember to ask about this when making your first booking.


Dial-A-Ride provides a seven-days per week door-to-door transport service for people with limited mobility who cannot manage to travel by standard buses. DAR can also help those who have limited access to public and/or private transport. The DAR service is provided by HcL and is financially supported by Midlothian Council. To register to use the service, collect an application form from any Midlothian library, post the completed form to the office at HcL, 24/3A Dryden Road, Loanhead EH20 9HX, Telephone logo 0131 447 9949 or visit the Dial-A-Ride website at

Once registered with HcL, you can call the Dial-A-Ride office at Bilston Glen Telephone logo 0131 447 9949 to make your first booking. You can make no more than one advanced booking (for the day after tomorrow or beyond). You can try for as many bookings as you wish for trips on the same day or the following day. However, your late bookings will only be accepted if there are suitable gaps in the DAR schedule to take on more journeys

The Dial-A-Ride vehicles are specially adapted to carry combinations of wheelchair users and other passengers safely and comfortably. The Dial-A-Ride drivers are trained to provide assistance where necessary - do not be afraid to ask.

There is a set for the first mile, and increase per set distance thereafter. Prices are subject to periodic change.

Additional charges per passengers when accompanying a full-fare paying passenger on the same journey. One genuine escort may travel free. Additional charges may be added if the Dial-A-Ride vehicle is asked to wait longer than anticipated when the booking was first made. There is no reduction for children travelling - standard fares apply.

Special tariffs will apply if the destination is out with the Lothian's - contact the Bilston Glen Office on Tel: Telephone logo 0131 447 9949 or Email to to ask for a quote to travel out with the local area.

A cancellation fee may be applied if bookings are cancelled without due notice. Check with HcL when booking.

Taxis and private hire cars

When ordering a Taxi or Mini Cab please make the company aware of any special requirements you need for the journey, Taxi’s and Mini cabs are operated by individuals and size or type of vehicle must be agreed before being dispatched. If using taxi cards please check with Taxi Company to ensure they are accepted.

If you are wheelchair user and your wheelchair exceeds 700 millimetres wide or 27 inches wide and 1200 millimetres long 47 inches long or has an extended headrest please check with the Taxi Company to ensure you and your wheelchair can be carried on booking your taxi.

The Borders Railway Project

Train coming into Gorebridge stationIt has been over half a century since there has been a working railway in Midlothian to Edinburgh or the Scottish Borders.

The railway operates a half hourly service between Tweedbank and Edinburgh Waverley. If you travel to Edinburgh you will find connections to the rest of the rail network.

Tickets can be bought in advance from, by calling the ScotRail Telesales team on 0344 811 0141 between 07:00 hrs and 22:00 hrs, seven days a week.

Disabled Assistance If you would benefit from a little extra help when using the trains, you can arrange disabled assistance by advising ScotRail at least 2 hours if travelling solely on a ScotRail service or 24 hours if travelling wider on other train services:

  • Calling Telephone logo 0800 912 2901
  • Calling Textphone 18001 0800 912 2901 if you are hard of hearing
  • Completing an online assistance request form on
  • Making arrangements with a member of staff at a staffed railway station [only Edinburgh Waverley on this line]

Wheelchair users

Edinburgh Waverley is the only staffed station on the Borders’ Railway line, in order to provide disabled assistance at all other stations from Brunstane to Tweedbank, there will be a set of ramps on each train managed by the train conductor. To ensure you can travel please complete the assistance request form The wheelchair accommodation on trains is restricted to standard wheelchairs not exceeding 70cm wide, 120cm long and with a combined weight of less than 300 kilograms of user and wheelchair. These dimensions are in accordance with Interoperability PRM-TSI legislation. (Technical specifications for interoperability relating to accessibility of the Union’s rail system for persons with disabilities and persons with reduced mobility).

In both cases, you do not need to obtain a rail ticket from the station travel office. Show the card at the gate barrier. Do not attempt to enter via one of the automatic gates. Do not try to push your NEC or Midlothian Taxicard into the slot on the automatic gates – it will damage your card and may put the automatic gate out of action for other travellers. Instead, approach one of the staff at the manually controlled gate and show your card. Where there is no gate, show the card to the conductor on the train.

Scottish Blind Scheme

Logo for RNIB This scheme was created in the year 2000 and applies to blind persons resident anywhere in Scotland including Midlothian. Cardholders enjoy free travel on buses, trains, ferries, Glasgow Subway and Edinburgh Trams for themselves. There is free travel for a companion on buses [denoted by the two symbols of an eye and a “+1” on the card], but this companion entitlement does not extend to the other modes. SBS is financially supported by the 32 Scottish local authorities, but as far as the cardholder is concerned, the scheme is co-produced with the Scottish Government using their National Entitlement Card [NEC]. Application forms are available at all Midlothian libraries where completed forms must be handed in by the applicant in person [part of the process of verification is that the face of the applicant and the photo image supplied must be cross-checked by the librarian before the application is accepted].

Disabled Persons Railcard

If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard. The Disabled Persons Railcard allows you to get ⅓ off most rail fares throughout Great Britain. If you’re travelling with an adult companion they also can get ⅓ off their rail fare. It costs £20 for a one-year Railcard.

You can apply online at

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Vocal LogoVocal stands for "Voices Of Carers Across the Lothian's"

Vocal provide information to unpaid carers.

An unpaid carer is a person who looks after a relative, partner, neighbour or friend who needs support because of age, physical or learning disability, or illness, including mental health problems.

Providing care can range from visiting every day to make sure someone is okay, doing a weekly shop for someone, to being there 24 hours a day and providing personal care.

  • Practical support on issues such as taking on a caring role, accessing services, your health and well-being, welfare benefits and managing household bills, legal matters and specialist services,
  • Support to take a break from your caring role,
  • Access to training and events and social groups,
  • Counselling,
  • Support if you are affected by someone else’s drug or alcohol use.

Contact Details:

VOCAL Midlothian, Carers Centre,
30/1 Hardengreen Estate,
Eskbank EH22 3NX. The office is open Monday to Friday 9 am – 5 pm.

Tel: Telephone logo 0131-663 6869

Email: email symbol



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Support for young carers

Carers and Carer’s Assessments

If you are caring for a disabled child or additional support needs you have a right to an assessment of your needs. This can be arranged by contacting the Children and Families team. Young Carers

If you are a young carer you can ask for an assessment of your needs. This assessment will look at how caring for someone affects you now and how it might affect your future. An assessment could help you get some support. You might be helping to look after:

  • Your mum or dad,
  • Your brother or sister,
  • Someone with an illness or disability,
  • Someone with an alcohol or drug problem.

If you would like to discuss your situation please contact Dalkeith Social Work Centre on Tel: Telephone logo 0131 271 3860

Young Carers website

What is a Carer’s Assessment?

Carers who provide unpaid care on a regular basis to an adult or child with a frailty, illness and/or disability have a right to an assessment of their needs.

You can ask social work or health services for a Carer’s Assessment. The assessment will look at your needs in relation to the person you care for. We will listen to your views on services that will help you care.

Alternatively you can carry out your own assessment of need. You can download a Carers Assessment Form, or pick one up from your local social work office, or from Vocal Carers Centre.

Children and Families

11 St Andrew Street,
Midlothian, EH22 1AL
Tel: Telephone logo 0131 271 3860
Email: email symbol swc&

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