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Forward Mid Directory 2022

Forward Mid Directory 2022, The links above open the pages selected. we hope that you find it enjoyable and useful. If you think Forward Mid has missed something out of this directory we apologise for this please contact us so we can make sure it is included in the next directory. Please inform Forward Mid in one of these three ways:
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Forward Mid,
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EH22 1AE.
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Forward Mid Section logoForeword

Welcome to Forward Mid’s Directory for Disabled People 2021/2022.

This is the 9th editions of the Directory Forward Mid has published and is possibly our most valuable guide to public, private and 3rd sector organisations that provide services for disabled people that we have ever produced..

When I say our most valuable I refer to the situation that the Covid pandemic has created which has exacerbated long-standing inequalities experienced by disabled people and carers. Information on issues that affect disabled people, key to stop the inequality gap widening, has been sparse to say the least.

Good quality, accurate and up-to-date information that is truly accessible is essential. Glasgow Disability Allaince, with over 5000 members, surveyed their membership and found that 80% of them were not aware of any local support services they could access, and 41% had difficulties accessing information in formats required.

Good quality, accurate and up-to-date information is what Forward Mid’s Directory delivers. It signposts people to organisations that can give them the support they need whether that is to resolve a specific issue, finding a social activity you might enjoy or a wider goal such as gaining more control of their lives.

The Directory was completed at the end of July 2021 and was accurate at that time. Of course, in these uncertain times we cannot guarantee that the information we have printed will still be relevant in the months ahead. Any changes to entries will be updated on the online version of the Directory.

Forward Mid’s 2021/2022 Directory Is available online in two formats:

  • Mobile Device at
  • Print Quality Device at
  • Forward Mid share wealth of useful information on issues that affect disabled people; publishing and distributing bi-monthly newsletter and maintain a website and Facebook logo Facebook page.
  • paper copies can be provided by contacting Eric Johnstone Telephone logo 0131 663 9471.
  • Large format is also available by special request.

Forward Mid Logo 2018I’m sure you will find the Directory useful – possibly indispensable. If you do, please tell other people or organisations you think would benefit from a copy about it.

Keep safe and healthy.
Kindest regards,
Jeff Adamson
Chair, Forward Mid

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disability section wheelchair symbolDisability Discrimination Act

UK Government legislation seal The disability discrimination act states that you are disabled if you have: A mental or physical impairment that has an adverse effect on your ability to carry out normal day-to-day activities.

If the disability has badly affected the ability to carry out normal day-to-day activities but doesn’t anymore, it will still be counted as having that effect if it is likely to do so again.

If it is a progressive medical condition and it will badly affect your ability to carry out normal day-to-day activities in the future, it will be treated as having a bad effect on you now - past disabilities are covered.

What are “normal day-to-day activities”?

At least one of these areas must be badly affected:

  • Mobility,
  • Manual dexterity,
  • Physical co-ordination,
  • Continence,
  • Ability to lift, carry or move everyday objects,
  • Speech, hearing or eyesight,
  • Memory or ability to concentrate, learn or understand,
  • Understanding of the risk of physical danger.

The Act says that any treatment or correction should not be taken into account, including medical treatment or the use of a prosthesis or other aid.

The things taken into account, are glasses or contact lenses. The indispensable thing is to perceive how a disability affects a person. Remember concentrating on what they can’t achieve or find problematic, rather than what they can achieve. If a person suffers from a hearing disability, being unable to hold a conversation with someone talking naturally in a moderately noisy place constitute a disability. Being unable to hold a conversation in an extremely noisy place like a factory floor would not.

If the disability affects their mobility only being able to walk slowly or with unsteady or jerky movements would constitute a disability. But having difficulty walking without help for about 1.5 kilometres or a mile without having to stop would not.

For more information about the disability discrimination Act 2005

The UK Government information

The Equality and Human Rights Commission

Note- I, Iain Tait work with web sites a lot, I find the Equality and Human Rights Commission very confusing and often get lost on this web site.

The Equalities Act 2010

The Equalities Act 2010 makes it illegal to discriminate against a person with a disability. However, you must prove that you have a disability. The Act defines a disabled person as a person with a disability for the purposes of the Act if he or she has a physical or mental impairment and the impairment has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities.

To find out what is in out and what is definitely out please download Equality Act 2010 Guidance on matters to be taken into account in determining questions relating to the definition of disability (727kb pdf)

Discrimination With Work

While attending a job interview an employer is not permitted to ask about your disability and what effects it may have if you are employed. If you require additional absence for medical appointments and have not informed the employer then this is called non-disclosure and you can be dismissed. Reasonable adjustments can be made by an employer. It is your responsibility to tell the employer of any reasonable adjustment you expect them to make to accommodate your needs as some expenses can be met.Associative discrimination is also covered as an employer must make reasonable adjustment if the person employed has a partner or child who is disabled.

An employer who uses the Disability Confident symbol and declares themselves as positive about disability ensures you’ll be guaranteed an interview if you meet the basic conditions for the job. If this does not happen, you should report it to the Disability Employment Adviser at the local Jobcentre Plus office.

An employer is not legally required to meet the commitments of the Disability Confident scheme. However, there may be a legal claim under the Equality Act if an employer treats some disabled people more favourably than others. If the employer operates the guaranteed interview scheme for a particular post, but refuses to give an interview to a particular disabled person, this may be unlawful as direct discrimination.

Access to Services

It is unlawful for service providers to treat you less favourably because of your disability, and they must make ‘reasonable adjustments’ for you, such as giving you extra help or changing the way they provide their services. Service providers must consider making changes to physical features of their premises so that there are no physical barriers which prevent you from using their services, or make it unreasonably difficult for you to do so.

Services include going to a restaurant, shopping for clothes or food, using the local library, going to church or visiting a solicitor or doctor. They have to make changes when it’s unreasonably difficult. They should think about whether any inconvenience, effort, discomfort or loss of dignity you experience in using the service would be considered unreasonable by other people, if they had to endure similar difficulties. This includes requesting ramps for wheelchair access.

In most circumstances, service providers must make reasonable adjustments to remove any barriers – physical or otherwise – that could make it difficult or impossible for disabled customers to use their services.

Service providers do not have to make adjustments to make their services more accessible to disabled people if this will lead to a breach of any other legal obligations that apply to them. However, there will be exceptional circumstances that apply only where the other legal obligations are very specific and leave the service provider no choice but to act in a certain way.

Discrimination on the World Wide Web

Examples of website design issues that are affected by this law abound. Many visually impaired visitors use speech synthesizer software to read the text in the HTML code of web pages and translate it into audible speech. However, many websites include images that contain text as part of the pre-rendered picture file. These may be unreadable by the software. If the text is not embedded in the image properties (using an alt tag) or alternatively available in text somewhere on the website, this could render the content inaccessible to visually impaired users. They could therefore be discriminated against under the Equalities Act 2010.

The laws that cover this will allow individuals or groups to take civil action against the web site owner. This is called passive law. You may be liable for costs even if you win.

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Forward Mid Newsletter

disability section wheelchair symbolModels of Disability

There are two models of disability one from medical professionals and one from disabled people.

Medical Model

Medical Model of disabilityUnder the Medical Model, disabled people are defined by their illness or medical condition. They are disempowered: medical diagnoses are used to regulate and control access to social benefits, housing, education, leisure and employment.

The Medical Model promotes the view of a disabled person as dependent and needing to be cured or cared for, and it justifies the way in which disabled people have been systematically excluded from society. The disabled person is the problem, not society. Control resides firmly with professionals; choices for the individual are limited to the options provided and approved by the ‘helping’ expert.

The Medical Model is sometimes known as the ‘individual model’ because it promotes the notion that it is the individual disabled person who must adapt to the way in which society is constructed and organised.

The Medical Model is vigorously rejected by organisations of disabled people, but it still pervades many attitudes towards disabled people.

Social Model

The Social Model has been developed by disabled people in response to the Medical Model and the impact it has had on their lives.

Social Model of DisabilityUnder the Social Model, disability is caused by the society in which we live and is not the ‘fault’ of an individual disabled person, or an inevitable consequence of their limitations. Disability is the product of the physical, organisational and attitudinal barriers present within society, which lead to discrimination. The removal of discrimination requires a change of approach and thinking in the way in which society is organised.

The Social Model takes account of disabled people as part of our economic, environmental and cultural society. The barriers that prevent any individual playing a part in society are the problem, not the individual. Barriers still exist in education, information and communication systems, working environments, health and social support services, transport, housing, public buildings and amenities. The devaluing of disabled people through negative images in the media – films, television and newspapers – also acts as a barrier.

The Social Model has been developed with the aim of removing barriers so that disabled people have the same opportunity as everyone else to determine their own life styles.

A simple example is that of a wheelchair user. He would not be disabled if he lived in an environment without his impairment can use public transport and gain full access to buildings and their facilities in the same way that someone without his impairment would do.

The Social Model of disability has fundamentally changed the way in which disability is regarded and has had a major impact on anti-discriminatory legislation.

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Self-Directed Support

disability section wheelchair symbolSelf-Directed Support

What is Self-Directed Support?

Man reading about Self-Directed SupportSelf-directed Support is about giving a person requiring support more choice and control over the social care support they receive to enable them to live as independently as possible. Some people can manage their support on their own, while others need help either from family or friends, or a support organisation.

Self-Directed Support:-choose how your support is provided.

Anyone who is assessed as being eligible for social care support will be offered a choice in the way they would like to receive their support.

You will be offered 4 choices on how you can receive your social care:

  • Option 1: The making of a direct payment by the local authority to the supported person for the provision of support.
    You take the money, and choose and organise your support.
    You can use the payment to:
    Bullet point buy support from a provider,
    Bullet point or employ your own staff.
    This option gives you the most choice and flexibility, but it does mean taking on more responsibilities. (You can get help with this.)
  • Option 2: You choose the support, and either the council or a support provider arranges it. This means you don’t have to manage the money, but you still actively organise your support.
  • Option 3: You ask the council to arrange the support but you can still be involved in the choice of the provider if you wish to.
  • Option 4: Mix and match options 1, 2 and 3. SDS is about choices: you can arrange support from a support provider and/or you can employ your own staff.

SDS is meant to be used flexibly. You should be able to use it creatively so long as it meets your needs.

Support with Self-Directed Support:

Self-Directed Support Booklet front pageThe person carrying out your assessment will be able to talk you through each option. For More information please contact:

Adults and Social Care
Fairfield House,
8 Lothian Road,
Dalkeith, EH22 3AA.
email symbol
Telephone logo 0131-271-3900

Forward Mid’s guide to “ Self-Directed Support ” in Midlothian,
the booklet is available in Midlothian libraries or from Eric Johnstone, MVA 4-6 White Hart Street, Dalkeith, EH22 1AE, or choose and electronic copy below:

Lothian Centre for Inclusive Living

lcil independent Living LogoLothian Centre for Inclusive Living (LCiL) can help you in a number of ways, including:-

  • Identify and express your needs and outcomes,
  • Prepare for your assessment,
  • Explore which option is best for you,
  • Liaise with Midlothian Council and other organisations,
  • Recruit and manage personal assistants including processing wages through payroll.

Lothian Centre for Inclusive Living
Norton Park,
57 Albion Road,
Edinburgh, EH7 5QY.
email symbol
Telephone logo 0131 475 2350

Self-Directed Support Scotland

Self-Directed Support Scotland logoSelf-directed Support Scotland champions local Independent Support organisations which provide quality advice and support on Self-directed Support.

They campaign for true Self-directed Support implementation when it comes to social care delivery throughout Scotland.

For more information please visit

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Local information section logoAdvocacy

Individual advocacy is about helping people to speak up for themselves or speaking on their behalf, with their permission. Collective advocacy is about helping groups speak up about issues that concern them.

Advocacy Providers working in Midlothian.

Consultation & Advocacy Promotion Service

CAPS are an independent advocacy organisation for people who use, or have used mental health services. CAPS works with mental health service users as individuals or as members of a group to set their own agenda, to find a stronger voice, to get their point across, and influence decisions which affect their lives.
Telephone logo 0131 273 5116
email symbol
CAPS independent advocacy logoCAPS, Old Stables,
Eskmills Park,
Station Road,
Musselburgh, EH21 7PQ

EARS Midlothian

EARS Midlothian Advocacy logoEARS provides independent advocacy to adults who have a physical disability and/or an Acquired Brain Injury (ABI) who feel that they would benefit from the support of independent advocacy.
Telephone logo 0131 478 8866
EARS Independent Advocacy Service (SCIO)
525 Ferry Road
Edinburgh, EH5 2FF

Partners in Advocacy

Partners in Advocacy logoPartners in Advocacy provides short-term adults with learning disabilities and children 0-8 with physical disabilities in Midlothian area.
Telephone logo 0131 478 7724
Partners in Advocacy
G/1 Links House
15 Links Place
Edinburgh, EH6 7EZ

People First (Scotland)

People First advocacy logoIs an organisation run by and for people with learning difficulties to raise awareness of the campaign for the rights of people with learning difficulties and to support self advocacy groups across Midlothian.
email symbol
Telephone logo 0131 478 7707
People First
77-79 Easter Road
Edinburgh, EH7 5PW

Who Cares? Scotland

Who Cares? Scotland logoWho Cares? Scotland provides professional, independent advocacy services in most local authority areas in Scotland. We work one on one with a young person to help them have a say in what is happening to them. We strive to provide advocacy that helps young people feel respected, included, listened to and understood. We’re independent to any care services a young person receives.
Telephone logo 07801 339 986
email symbol
40 Wellington Street,
Glasgow, G2 6HJ

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A&E alternatives

Local information section logoBritish Red Cross   +

The British Red Cross in Dalkeith has a wealth of resources to offer people living in Midlothian.

Neighbourhood Links

The Neighbourhood Links Project provides advice, support, information and practical support to Midlothian residents aged 55+ with long term medical conditions.

We can assist for example with:-
+ Benefits - for example attendance allowance,
British Red Cross Logo + Housing applications
+ Blue badge, Dial A Ride applications.
+ Assess for adaptations for your home and make the necessary referrals
+ Provision of internal and external rails,
+ Falls Assessment

Neighbourhood Links Buddy Service – We can provide a buddy for a short term period to assist people with a walking programme after a stroke, help with shopping after coming out of hospital and confidence building. We also link with a number of agencies who can provide a longer term service.

To speak to one of the Neighbourhood Links Coordinators please call the Dalkeith office on telephone logo 0131 654 0340.

Local Area Coordination (Community Coordinators)

The LAC Project works with people ages 55+ with long term conditions who are socially isolated. The project helps people to stay well connected in Midlothian and to be a part of their local community. We can recommend and organise local activities, introduce and refer into groups, look at local transport options and signpost people to get the relevant information they need within the local community. The project also provides a Community Calendar for activities for older people in Midlothian.

The Community Coordinators also work with groups to help build capacity, provide information on relevant funding, and to ensure that groups are sustainable and accessible within the community.

To get in contact with the Community Coordinators please call the Dalkeith office on telephone logo 0131 654 0340.

Mobility Aids

British Red Cross LogoThe hire service helps people return to their own homes after illness or surgery, enables them to go on holiday or day trips with friends or family and promotes independence. Equipment can be hired initially from 1-20 weeks.

Mobility Aids Dalkeith is currently closed & operating a delivery service each Tuesday & Wednesday:

Equipment provided includes:
+ Wheelchairs
+ Commodes

Mobility Aids
British Red Cross,
Unit 52 Mayfield Industrial Estate,
Dalkeith EH22 5TA
Mobility Aids telephone logo 0131 660 9372 or telephone logo 0300 456 1914

British Red Cross East and Mid Lothian,
Unit 3 Buckie House,
McSense Business Park,
EH22 5TA
telephone logo 0131 654 0340
telephone logo 07738808834

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Local information section logo Carers

Vocal LogoIf someone provides unpaid care for you or you provide unpaid care to someone else an additional Adult Carer Support Plan will be offered. These can be carried out by Midlothian Council or VOCAL Midlothian.
Telephone logo 0131 663 6869
email symbol

This can be an adult or a young carer and both start with a conversation, which is the first step in developing your Adult Carer Support Plan.

Many carers find they can draw on existing supports in the local community, whether that be support from friends and family, local support groups or their local carer centre. Where more support is needed, it may be we can look to do this through social work funding. Each case is assessed individually, we use eligibility criteria to determine what qualifies for social work funding. An up to date copy of our eligibility criteria can be found on our website at

A young carer is someone who has a caring role and is under the age of 18 years, or is 18+ and still in education. If you feel you have a caring role but you haven’t spoken to a professional, you can ask an adult you trust to ask for a Young Carer Statement for you. Or you can email email symbol to ask for support. Support for Young Carers

For additional support information

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Citizens Advice Bureau

Local information section logoCitizens Advice Bureau

Dalkeith & District Citizens Advice Bureau,
8 Buccleuch Street, DALKEITH, Midlothian, EH22 1HA.
Tel: Telephone logo 0131 660 1636.

Penicuik & District Citizens Advice Bureau,
14a John Street Penicuik EH26 8AB.
Tel: Telephone logo 01968 675 259

 citizens Advice Bureau LogoHow can we help?

The CAB Service can offer advice and assistance on a variety of issues including:

  • Benefits
  • Form filling
  • Debt
  • Consumer issues
  • Housing
  • Utilities

Both CABx Dalkeith & Penicuik CAB are registered charities, Both receive core funding from Midlothian Council to provide a service primarily for residents of Midlothian.

Dalkeith CAB office offers appointments on Monday - Thursday mornings and afternoons for all issues and on Friday mornings for benefit related enquiries only. You can book an appointment in person or by phoning Reception any morning 10:00 hrs -12:30 hrs or Monday -Thursday afternoons, 13:00 hrs - 15:00 hrs (1.00 pm - 3.00 pm).
(Appointments for benefit related issues only on Friday mornings)

If you have difficulty accessing the main office (which is not wheelchair accessible) we also run the following Outreach clinics:

Dalkeith CAB Outreach Clinics:

Gorebridge Library: Thursday, 10:00 hrs -13:00 hrs, drop-in clinic, no appointment necessary.

Danderhall Library: Tuesday, 10:00 hrs-12:00 hrs, drop in clinic, no appointment necessary.

Newbyres Medical Centre, Gorebridge: Wednesday, 09:30 hrs – 12:00 hrs, by appointment - for registered patients only.

The Orchard Centre, Bonnyrigg: Tuesday, 13:30 hrs – 15:30 hrs, by appointment – for service users only.

If you live in, or near, Loanhead, you can access drop-in clinics run by Penicuik CAB at:

Loanhead Library: Monday 10:00 hrs -13:00 hrs, no appointment necessary.

Loanhead Miners Welfare: Wednesday 10:00 hrs – 13:00 hrs, no appointment necessary.

Home visits for Physically Disabled

We also offer a home visiting service for people with a physical disability or in cases where it would be difficult to access the main office or outreach clinics. To request a home visit, please phone Reception during the hours noted above.

You can also access phone advice by contacting: Citizens Advice Direct Tel: Telephone logo 0808 800 9060 or on-line at

Consumer advice can be obtained from the Citizens Advice Consumer Helpline Tel: Telephone logo 0345 04 05 06.

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Local information section logoCyrenians

 cyrenians Logo of many choicesFor nearly 50 years, Cyrenians has served those on the edge, working with the homeless and vulnerable to transform their lives by beginning with their story, helping them believe that they can change their lives, and walking with them as they lead their own transformation. The name Cyrenians comes from the biblical story of Simon the Cyrene but Cyrenians was founded as and remains a secular organisation.

Cyrenians Vision is an inclusive society in which everyone has the opportunities to live valued and fulfilled lives. Cyrenians work to make that vision a reality by Cyrenians Mission to support people excluded from family, home, work or community on their life journey.

Cyrenians way of work is built on Cyrenians four core values:

  • Compassion: Cyrenians believe that everyone should have the chance to change, no matter how long that might take.
  • Respect: Cyrenians believe in tolerance, acceptance, valuing diversity and treating each other as equals.
  • Integrity: Cyrenians are committed to the highest quality of work, grounded in honesty, generosity, sincerity and professionalism.
  • Innovation: Cyrenians are willing to take risks, challenge convention and be very creative in Cyrenians search for new ways of working, in particular by taking account of the environmental impact of Cyrenians decisions.

How Cyrenians work

Cyrenians aim to offer consistently excellent service delivery across all locations and activities. Cyrenians also want to provide clarity for purchasers that Cyrenians services are effective, including evidence of the difference made in the lives of the people Cyrenians support. Cyrenians have adopted a way of working that includes, in particular, training in the interpersonal elements of building 1:1 relationships. Cyrenians Key Work can be defined by:

Cyrenians attitude Cyrenians treat people with the respect of equals (adult to adult). Cyrenians respond to the whole person rather than just the evident problems.

Cyrenians style Cyrenians work with people, preferring where possible to work ‘at the shoulder’ rather than from the other side of a desk. Cyrenians want to create independence, not dependency.

Cyrenians practice Cyrenians are flexible, tolerant and understanding. Cyrenians are tenacious in the offer of help and, if Cyrenians can’t help; Cyrenians will guide people to those who can.

Working predominantly in Edinburgh, Lothian's, Falkirk, Borders and Stirling but also with Scotland-wide services, Cyrenians work is organised around four targeted areas of service:

  • Family and People
  • Home and Housing
  • Work and Skills
  • Community and Food

Cyrenians is a Scottish Charitable Incorporated Organisation (SCIO), registered charity SC011052


57 Albion Road
Telephone logo 0131 475 2354
email symbol

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Local information section logoDefibrillators

As we move forward with our ever-changing world. It is important we constantly update our community with new information. Knowledge is power. Forward Mid would like to share with our community information on Public Defibrillators.

A Defibrillators is a device that delivers high energy electric shocks to the heart of someone in Cardiac Arrest. This high-energy shock is called Defibrillation and it is an essential part in trying to save the life of someone in Cardiac Arrest.

Most people who survive will have required a shock from a Defibrillators to correct the chaotic heart rhythm, the earlier a shock is given the better the persons chance of survival. Studies have shown that a shock delivered within 3 minutes of Cardiac Arrest provides the best chance of survival.

Who can use a public defibrillator?

Anyone can. There are clear instructions on how to use the public Defibrillator and attach Defibrillator pads. It will then assess the heart rhythm and at that point instruct the user on how to administer a shock if it is needed. You cannot deliver a shock accidentally. The technology inside the Defibrillator will only allow to shock if it is needed.

Where can a Defibrillator be found?

Defibrillators are normally located in workplaces and public spaces; they are known collectively as public access defibrillators (PAD’s) as anyone can use them.

If you need to use a Defibrillator in an emergency, the 999 call handler will often know where the closest one is and inform you. You can request someone to collect it. By performing CPR and using a Defibrillator you’ll give someone the best chance of survival.

If someone is having a Cardiac Arrest there are 4 critical steps.

  1. 1. Call 999,
  2. 2. Start CPR,
  3. 3. Ask if a Defibrillator is nearby and request passcode,
  4. 4. Turn on Defibrillator and follow instructions.

By switching on the defibrillator, it will immediately start to give a series of visual and verbal prompts, informing you of what you require to do. Follow the prompts.

How to use:-

  • Remove the pads from the sealed pack. Remove or cut clothing and wipe away any sweat from the cheat,
  • Remove the backing paper and attach the pads to their chest,
  • Place the first pad on their upper right side of the chest just below the collarbone as shown on instructions,
  • Place the second on their left side just below the armpit. Make sure you position the pad length ways, with the long side-line with the length of their body.
  • Once you have done this, the Defibrillator will start to check the heart rhythm, make sure no one is touching the person experiencing the Cardiac arrest. Continue to follow the instructions the Defibrillator machine provides you with until help arrives.

Only 1 in 12 of people who experience a Cardiac Arrest will survive. There are currently around 3500 public access defibrillators (PAD’s) in Scotland.

For more information:-
St Johns Ambulance web site
British Heart Foundation web site

Location of public access defibrillators (PAD’s) in Midlothian


Bonnyrigg Bowling Club, King George the IV Park EH19 2DA

Bonnyrigg Health Centre, 109 High Street EH19 2DA

Bonnyrigg Primary School, 1 Cockpen Road EH19 3HR

Broomieknow Golf Course, Golf Course Road EH19 2HZ **X2

Burnbrae Primary School, 144 Burnbrae Road EH19 3GB

Dalhousie Masonic Hall, 75 High Street Bonnyrigg EH19 2DB

Helen MacNeil Dentist, 64 High Street Bonnyrigg EH19 2AB

Lasswade Centre, 11 Hopefield Park EH19 2NE ** X2

Lasswade Primary School, 7A pendreich Drive EH19 2DU

Lasswade Rugby Club, Rosewell Road EH19 3PR

Midlothian Community Hospital, 70 Eskbank Road EH22 3ND

Polton Bowling Club, Polton Cottages EH18 1JT

Tesco Express, Rosewell Road EH19 3PA

External Wall, 6 Polton Street EH19 3HA

Carrington &Temple Village

Telephone Box Carrington EH23 4LR 24/7

Temple Village Hall, Temple Village EH23 4SG


Campbell Dallas, Bonnyrigg RD, Eskbank EH22 3FB

Dalkeith High School, Cousland Road EH22 2PS

Dalkeith Miners Club, 8 Woodburn Road EH22 2AT

Dalkeith Rugby Club, Eskbank Road EH22 3BQ

Edinburgh College, 46 Dalhousie Road, EH22 3FR

Kings Park Primary School, 20 Croft Street EH22 3BA

Market Cross Veterinary Clinic Ltd, 18 Edinburgh Rd EH22 1JZ

Mayfield Community Club, Stone Place EH22 5PG

McSence Communication, 32 Sycamore EH22 5TA

Melville Housing Association, Corn Exchange 200 High Street EH22 1AZ

Midlothian Council, 40-46 Buccleuch Street EH22 1DN

Morrisons, Eskbank Road Dalkeith EH22 3HQ

Newbattle Leisure Centre, 1 Newbattle Way Easthouses EH22 4DA

Newbattle Golf Club, Abbey Road Dalkeith EH22 3AD

Newbattle Medical Practice, Blackcot EH22 4AA

St Luke’s Primary School, Stone Avenue EH22 5PB

Tesco Superstore, Bonnyrigg Road Hardengreen EH22 3PP

The Co-op, 6 Mayfield Place Mayfield EH22 5JG

Unit 44/1 Hardengreen Indutrial Estate EH22 3NX

Woodburn Primary School, Cousland Road EH22 2PS


Arniston Park Astro turf fence EH23 4BB 24/7

Borthwick Castle Road North Middletone EH23 4QS 24/7

Moorfoot Community Council 54 Borthwick Castle Terrace EH23 4QU

Scotmid Co-op, 114-116 Hunterfield Road EH23 4TX

Stobsmill Inn, 25 Powdermill Brae Birkenside EH23 4TX


Dobbies Garden World, Melville Nursery Lasswade EH18 1AZ


Asda Straiton Superstore, Pentland Road EH20 9NY

IKEA, Costkea Way EH20 9BY

Loanhead Leisure Centre, George Avenue EH20 9LA

Loanhead Parish Church, 126C The Loan EH20 9AJ

M-Pact Unit 9 Bilston Glen Industrial Estate EH20 9NA

Pentland Plants, Pentland Park EH20 9QG

The Link, 5 Mayburn Walk, Loanhead EH20 9HG

Zenith SAS 38 Dryden Road EH20 9LZ


20 Seventh Street, Newtongrange EH22 4JT 24/7

Dean Tavern, 80 Main Street Newtongrange EH22 4NA

Newbattle Bowling Club, Murderdean Rd EH22 4PD

Newbattle Police Station, 17 Morris Road EH22 4ST

Newtongrange Library St Davids EH22 4LG 24/7

Newtongrange Railway Station, 23 Murderdean Rd EH22 4PE

Welfare Park Scout Hall 26 Park Road EH22 4JE


Bush House Reception Milton Bridge EH26 0BB

Carlops Community Centre EH26 9NF

Citizens Advice Bureau, 14A John Street EH26 8AB

Cuiken Primary School 150 Cuiken Terrace EH26 0AH

Flotterstone Inn, Milton Bridge EH26 0PP

Glencourse Golf Club Milton Bridge EH26 0RD

Howgate Village Hall, Howgate EH26 0QF

Flotterstone Inn, Milton Bridge EH26 0PP

Penicuik High School, 39A Carlops Rd EH26 9TP

Penicuik Rugby Club Old Pavillion EH26 9BJ 24/7

Shottstown Miners Club, 165 John Street EH26 8AT

YMCA/YWCA Queensway EH26 0JJ 24/7


Rosewell Primary School, 85 Carnethie Street EH24 9AN


Roslin Dental practice 6 Main Street EH25 9LE

Dolly’s Tea Room Main Street EH25 9LE

Volkswagen Dealership A701 EH25 9RS

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Local information section logoEducation

Communities and Lifelong Learning

Communities and Lifelong Learning is part of the Education Service of Midlothian Council. Communities and Lifelong Learning support young people, adults and families to improve their life chances through the

Communities and Lifelong Learning Logo

development of skills for learning, life and work. Communities and Lifelong Learning also work with communities to develop groups, improve local neighbourhoods, link into Community Councils, neighbourhood plans and other organisations in Midlothian. This consists of universal provision which is open to all and targeted provision which may be delivered to specific groups such as parents/carers, young people not engaging in school, disabilities groups, etc. Communities and Lifelong Learning works with key partners to implement initiatives such as Developing Scotland’s Young Workforce, Positive Destinations and Employability.

Work with adults:

Communities and Lifelong Learning deliver a range of employability support options, courses and training including ICT, Care Academy, Work Club, Job Clubs, Construction Skills Certification Scheme Training and Modern Apprenticeships.

Communities and Lifelong Learning offer one to one support and community-based provision in core skills such as literacy, numeracy, IT and English for Speakers of Other Languages (ESOL) and refugees. On offer lipreading classes for those with acquired hearing loss.

Community-based Adult Learning (CBAL) programmes run throughout Midlothian from first step courses to SQA qualifications. The main aim is to provide a first step back into learning, pathways to further learning or employability provided in locally accessible venues. These courses are offered in a wide range of subjects including childcare and family support, IT, health and wellbeing and employability related courses including job clubs. They are mainly free or low cost with crèche support provided.

Communities and Lifelong Learning also deliver adult learning through Aim High Learning Offer with an annual programme of certificated and non-certificated programmes delivered mainly in Dalkeith Campus, Lasswade Centre, Penicuik and Beeslack High Schools. Communities and Lifelong Learning work closely with Progress Through Learning Midlothian to provide support locally to those who want to move on in their learning, go to college or prepare for university or other accredited studies.

The Focus Team provides one to one support for adults aged 16-64 years who wish to get into work, training or learning but face some barriers such as a disability or heath-related issue. The team can also deliver and develop small groups, and courses to help you build up your skills, gain confidence, complete job applications and CV’s, prepare for interview and job coaching. You can be referred by another agency or do this yourself. Please contact: email symbol Telephone logo 0131 271 3713

Work with Young People:

Communities and Lifelong Learning work with young people in a variety of ways. Through Activity Agreements provide one to one tailored support for young people who are not in education, training or employment to enable them to take their next steps. Communities and Lifelong Learning provide learning and employability pathways in a variety of curriculum areas such as music, rural skills, childcare, sport and wellbeing, admin and IT, hair and beauty, retail, etc. These allow young people to build up skills and confidence and access further education, training and employment opportunities.

Communities and Lifelong Learning work in schools to support positive transitions for young people and families through group work, co-ordinating school work experience programmes, supporting young people to achieve positive destinations when they leave school. Communities and Lifelong Learning lead the Developing Midlothian’s Young Workforce Board where Communities and Lifelong Learning work with other Council services and a wide range of partners including employers and Skills Development Scotland to secure positive destinations for young people and address the skills gap.

Communities and Lifelong Learning engage with young people on the streets and in universal and targeted youth clubs and other provision, recognise their achievements through Awards Schemes, develop young people’s voice and influence through youth participation, offer volunteering opportunities.

Work with families

Communities and Lifelong Learning can offer a range of family learning opportunities where parents/carers and children learn together in a variety of subject areas including arts and crafts, languages, Learn with Fred and supporting your child with homework.

Work with Communities

Communities and Lifelong Learning works with communities to develop groups by helping with funding and training opportunities; with constitutions and setting up a board; through connecting with relevant people and organisations and linking into Community Councils and neighbourhood plans.

Telephone logo 0131 271 3713
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Edinburgh college logo

Edinburgh College

Edinburgh College is one of Scotland’s biggest College with around 26,000 students across 4 campuses in Edinburgh and the Lothians, including our Midlothian Campus, based at Dalkeith.

Offering a wide variety of vibrant vocational and academic courses, Edinburgh College provides flexible learning opportunities to suit all learning needs. Whatever path you choose we offer over 700 courses from access to degree level and continuing professional development to help you achieve your future career ambitions.

Edinburgh College are committed to equality of opportunity and to a culture that respects difference. We recognise that equality of access to education is crucial in unlocking many significant opportunities in life.

Our campuses have a number of accessibility features, including accessible parking spaces, accessible doors, accessible toilets (including some with hoists), quiet rooms and portable hearing loops.

You can browse for courses and apply online at

If you would like to discuss course options or need help to make your course application, please contact the course information team on Telephone logo 0131 297 8300 (09:00 hrs - 16:00 hrs) or email symbol

Edinburgh College Student Services Learning Support

For some students, learning is made more challenging as a result of a specific learning difficulty or a disability that requires specialist support. If you are one of these people, Edinburgh College team of Learning Support staff can offer you extended learning support and confidential guidance.

Difficulties may be associated with dyslexia, attention deficit disorder, dyspraxia, sensory impairment, social or emotional difficulties, health problems, mental health problems or mobility difficulties. As well as this, Edinburgh College are able to assist students who qualify for the Disabled Students Allowance with the completion of their application form and advise them on assistive technology. Formal assessments for the DSA are carried out in College.

Also, if you are a care experienced student it’s really important to let Learning Support know, to make sure you get the right help and support.

You can take advantage of many of the services before you come to College so please contact us at any time for details: email symbol

Student Advice

Edinburgh College have student advisors at each campus who are dedicated to helping you throughout your time at Edinburgh College.

Edinburgh College advisors offer information on:

  • Courses.
  • Student finance and funding.
  • Childcare.
  • Accommodation.

Further information can found on the College website:

Edinburgh College staff vacancies

Edinburgh College welcome applications from all sections of the community including people of all ages, disabilities, gender identities, pregnancy/maternity status, marital/civil partnership status, ethnic backgrounds, religions/beliefs and sexual orientations.

We are proud to be accredited as Disability Confident Committed. Current vacancies at the College are now listed on

Newbattle Abbey College

Newbattle Abbey College logoNewbattle Abbey College welcomes applications from disabled people and additional support requirements. Newbattle Abbey College aims to provide support to help all learners to achieve their full potential.

Newbattle Abbey College is Scotland’s only residential adult education college, offering adults with few or no qualifications the chance to study in a historic setting. Newbattle Abbey College offers an Arts and Sciences Award on a full-time or part-time basis, as well as a range of short courses and community events. The college has a strong ethos of support for all learners, regardless of their status. Our students receive support from a personal tutor to help them to progress and advance to future opportunities. There are also small tutorial groups that support our college students and to prepare them for future study. The Support for Learning staff at the college are experienced in working with adults with a range of additional support needs, including dyslexia.

The college also has excellent facilities for conferences, training events, weddings and social functions. There is ample parking (for up to 100 cars) including disabled parking and lift access within the building.

Ariel view of Newbattle Abbey CollegeNewbattle Abbey College,
Newbattle Road,
EH22 3LL
Telephone logo 0131 663 1921
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Emergency Services

Police Scotland

Telephone logo 999 Emergency Number

Police Scotland LogoIn an emergency you should always dial Telephone logo 999 if:

  • There is a risk of personal injury or loss of life
  • A crime is in progress
  • Someone suspected of a crime is nearby

Deaf, deafened, hard of hearing or speech-impaired callers using a Textphone (minicom) should dial Signing Symbol 18000 in an emergency.

Alternatively, if you are deaf, hard of hearing and speech-impaired, you can register with emergency SMS text service. The emergency SMS service lets people in the UK send an SMS text message to the UK Telephone logo 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.

black and white hat band of the police

Telephone logo 101 Non-Emergency Number

For non-emergencies and general enquiries, Telephone logo 101 is the number you call if you need to contact the police. Using Telephone logo 101 for situations that do not require an immediate police response helps keep Telephone logo 999 available for when there is an emergency.

Calls to Telephone logo 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.

Calls to Police Scotland may be recorded for training and service improvement purposes.

UK calls outwith Scotland

UK callers residing outside of Scotland should call Telephone logo 01786 289 070 to contact Police Scotland

International Contact

International callers should call Telephone logo +44 1786 289 070 to contact Police Scotland

black and white hat band of the police

Email local community police on:

Dalkeith, Woodburn, Millerhill and Danderhall and surrounding area -
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Mayfield, Easthouses, Eskbank, Hardengreen, Pathhead, Cousland and Crichton areas :-
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Gorebridge, Newtongrange and Middleton area :-
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Bonnyrigg, Lasswade and the surrounding area :-
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Loanhead, Straiton, Damhead, Bilston, Roslin, Rosewell and surrounding areas :-
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Penicuik town and the surrounding communities :-
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Write to us:

PO Box 2460
G40 9BA

Deaf/Hard of Hearing callers

Deaf, deafened, hard of hearing or speech-impaired callers can contact us via TextRelay on Signing Symbol 1 800 1 101.

Minicom Service

Deaf, deafened, hard of hearing or speech-impaired callers can contact us via TextRelay on Signing Symbol 1 800 1 101.


You can phone Crimestoppers to pass on information about crime anonymously, call Telephone logo 0800 555 111.

Hate Crime & Third Party Reporting

Did you know that Hate Crime is any criminal offence committed against an individual or property that is motivated by a person’s hatred of someone because of his or her actual or perceived race, religion, transgender identity, sexual orientation or disability?

Hate Crime is wrong, it is against the law, and everyone has the right to live safely and without fear. No two individuals are ever the same - embrace individuality and help put an end to Hate crime by reporting it.

You can report a Hate Crime as follows:

  • By Telephone Telephone logo 999 (emergency) Telephone logo 101 (non-emergency)
  • In person at any Police station
  • Online – please visit the Police Scotland website

Third party reporting

In some cases victims/witnesses of Hate Crime do not feel comfortable reporting the matter directly to the Police and may be more comfortable reporting it to someone they are familiar with.

To ensure all victims/witnesses are able to report Hate Crimes, Police Scotland works in partnership with a wide variety of partners who perform the role of 3rd Party Reporting Centres. Staff within 3rd Party Reporting Centres have been trained to assist a victim or witness in submitting a report to the police and can make such a report on the victim/witnesses behalf.

Examples of 3rd Party Reporting Centres participating in the scheme range from Housing Associations to Victim Support offices and Voluntary Groups.

Third Party Reporting Centres can be found online on the Police Scotland website or ask any police officer for details.

Scottish Ambulance Service Patient Transport

Scottish Ambulance service  LogoScottish Ambulance Service Patient Transport Service is a core function that takes patients to and from their pre-arranged hospital appointments, or for their admission and discharge to hospital.

We usually pick up patients from their home and take them to and from their hospital appointment.

A hospital or clinic appointment does not mean that you qualify for ambulance transport. Patients are eligible for this service based upon medical need for transport or assistance.

Transport types

The service operates with a wide range of different vehicles appropriate to the different types of patient we serve.


Scottish Ambulance service really need to know if you no longer need ambulance transport, or if your mobility improves, so that the right type of ambulance is sent to you.

Do I qualify?

A hospital or clinic appointment does not mean that you qualify for ambulance transport.

Ambulance transport is available for patients who:

  • Require assistance from skilled ambulance staff
  • Have a medical condition that would prevent them from travelling to hospital by any other means
  • Have a medical condition that might put them at risk from harm if they were to travel independently
  • Have mobility difficulties that require the assistance of ambulance care staff
  • Are attending hospital for treatment that might have side effects and require ambulance care on the return journey

Why do I need to qualify?

Patients who are allocated transport unnecessarily may be preventing a patient with a genuine medical reason from getting to hospital.

Can a relative come with me?

Unfortunately, space on ambulance transport is very limited. This means that you can’t take an escort with you unless you have a medical need that would require treatment during your ambulance journey. Two examples of this are children and sight impaired patients.

We really need to know if you no longer need ambulance transport. If you have transport booked you can cancel it by phoning Telephone logo 0800 389 1333. This is a free 24 hour answering service. Please leave your name, which clinic or ward and hospital, date and time of appointment.

Scottish Fire and Rescue Service

Home Fire Safety Visit, as part of our commitment to building a safer Scotland we offer everyone in Scotland a free home fire safety visit. We can also fit smoke alarms free of charge if your home requires them.

Scottish Fire and Rescue logo It’s so easy to arrange! You can get in touch via the following options:

  • Complete our online form at
  • Call Telephone logo 0800 0731 999
  • Call your local fire station
  • Text “Fire” to 80800 from your mobile phone.

Having a disability makes it difficult to check alarms about the house. You will need to have more than one planned escape route in the event of a fire.


Escape Plan   Plan your escape route now. Practice with your family

Fire bell   If a fire starts, shout to warn everyone in the house.

Get out quickly  Get out quickly. Don’t stop for valuables.

Escape under Smoke   Keep low down. Air is cleaner and cooler nearer the floor

Do not look for the fire   Don’t look for the fire – keep doors closed

Refuge room to wait for help   If you can’t escape, get everyone in a safe room

Never exit by using a window   Never jump out of a window – if you can, lower yourself onto cushions. But only ever attempt this as a last resort

Stay outside   When you’re out, STAY OUT

Once out dial 999   Phone the Fire and Rescue Service. Dial Telephone logo 999

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Local information section logoEmployment

Being disabled and getting into employment with unseen obstacles put many barriers in a disabled persons path, Forward Mid hope the following agencies can help you find a path through the maze.

Access to Industry

Access to Industry exists to move excluded people into education and on to employment across the South East of Scotland.

We do this through the creation and development of new education and training programme's, encouraging access to further and higher education opportunities. These are delivered through partnerships with key education and training providers throughout Scotland. We also work closely with employers to provide supported work experience placements.

A key component of our work is helping people develop essential core skills such as communications; information technology and problem solving. We also provide a wide range of specific education and training courses that meet a broad cross section of needs and aspirations.

Access to Industry logo Our courses are designed to provide a stepping stone on to further education or employment. This individual approach ensures much higher success rates for those involved.

Access to Industry
156 Cowgate,
Edinburgh, EH1 1RP
Telephone logo 0131 260 9721
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Deaf Action

Deaf Action LogoMidlothian Council contracts Deaf Action to provide specialist services and support Provides a range of services to deaf, deafblind and hard of hearing people, their families and carers, mainly in Edinburgh and the Lothian's, Thursdays 10am – 12pm Deaf Action,
49 Albany Street,
Edinburgh EH1 3QY
Telephone logo 0131 556 3128
TextPhone: Signing Symbol 0131 557 0419
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Into Work

Intowork Logo

IntoWork provides supported employment services for people with disabilities living in Edinburgh and the Lothian's who want to find paid work. Referrals can be made to or by phone.

Registered Office: Intowork,
Norton Park,
57 Albion Road,
Telephone logo 0131 475 2600
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Job Centre Plus.

Job Centre Plus LogoMany of the Employability Services for people with a Physical Disability or Sensory Impairment can be accessed through the Disability Employment Advisor at your local Job Centre Plus.

Employers may be able to get help from Access to Work towards some costs where an individual requires support or adaptations.

Employers can sign up to the Disability Confident scheme and you can use the Disability Confident symbol on adverts to show that you encourage applications from disabled people.

RNItwo dotsD

RNID logo RNID reablement services is for men and women, over the age of 18, who are deaf, deafblind or have hearing loss. Who may be recovering from an illness or injury. It tends to be provided to people who have just been discharged from hospital or who need support following a crisis, and is often short-term and intensive.
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Telephone logo 0808 808 0123
Textphone: Signing Symbol 0808 808 9000

Sight Scotland

Sight Scotland LogoLiving with sight loss can be challenging. If you live in Edinburgh, Midlothian or East Lothian, Sight Scotland rehabilitation and mobility staff can provide the help and support you need, no matter your level of sight loss, so you can maintain your independence.

Sight Scotland can be there for you following diagnosis. If you need specialist support, we will provide a specialist assessment and plan together how we can help.

How we can help

Sight Scotland rehabilitation and mobility team provide practical guidance to help people with sight loss keep doing the everyday things that are important to them, develop essential skills to live safely at home, and to navigate the world with confidence.

Telephone logo 0800 024 8973
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Skills Development Scotland

Skills Development ScotlandGovernment policy is a primary driver of what Skills Development Scotland (SDS) does. A series of skills and economic strategies interlink to shape SDS’s work, making sure that services and partnership activity are meeting the needs of customers and effectively contributing to economic growth ambitions for Scotland.

Skills Development Scotland supports people to help them achieve career success. With partners, SDS delivers face to face career information, advice and guidance in schools and SDS centres, as well as support through a contact centre and a dynamic web service My World of Work.

Skills Development Scotland is helping people build the skills to manage their career throughout their lifetime, including:

  • choosing a career and getting ready for employment
  • progressing in the workplace
  • up-skilling, such as being able to use new technology
  • adapting to change, such as redundancy or transferring skills to something new

Telephone logo 0800 917 8000

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Local information section logoFood Banks

If you need help

If you are in crisis and need help while the Food Fund is closed, you may be eligible for a Scottish Welfare Fund grant:

Contact the food bank they will discuss your situation and supply you with a foodbank voucher where appropriate.

Food Banks in Midlothian



Bonnyrigg + Sherwood Community Trust Bonnyrigg Community Trust Shop, High Street.

Telephone logo 0131 663 2555

Gorebridge (Trussel Trust) Gorebridge Church, Hunterfield Road

Telephone logo 07789 173276

Food Fact Friends

Telephone logo 0131 270 7500
42 John St Penicuik, EH26 8AB

Food Fact Friends

Telephone logo 0131 270 7500
10 Woodburn Road, Dalkeith EH22 2AT.

Veterans Only, Lothian Veterans Centre
Must meet qualifying standards

Telephone logo 0131-660-5537

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