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Forward Mid Directory 2024

Forward Mid Directory 2024, The links above open the pages selected. we hope that you find it enjoyable and useful. If you think Forward Mid has missed something out of this directory we apologise for this please contact us so we can make sure it is included in the next directory. Please inform Forward Mid in one of these three ways:
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The front page of the directory, text in Green a white background, with the stiched Forwad Mid Logo. Midlothian Directory for Disabled People and People with long-term Conditions 2024.

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Physical Rehabilitation

Health section logoMidlothian Health and Social Care Partnership

Delivering healthcare and support in Midlothian

The Midlothian Health and Social Care Partnership brings together parts of Midlothian Council and NHS Lothian. It is governed by the Midlothian Integrated Joint Board (IJB).

Midlothian Health and Social Care Partnership

The IJB plans services in Midlothian that help you live well and get support when you need it - from care homes to care at home, primary care to telecare, voluntary organisations to vaccinations.

Our vision

People in Midlothian are enabled to lead longer and healthier lives.

Our Values

Our services will provide the right support for you, at the right time and in the right place.

What we do

Every 3 years the IJB publishes a Strategic Plan that sets out our main priorities.

To put this plan into action the IJB sends formal written Directions to NHS Lothian and Midlothian Council in relation to the services they provide.

Our three year Strategic Plan is divided into sections. Links to these individual sections can be found at World wide web logo :

Service areas:

  • Older people
  • Frailty
  • Physical Disability & Sensory Impairmenth,
  • Mental Health,
  • Learning Disability & Autism,
  • Long Term Conditions,
  • Falls and Fracture Prevention,
  • Under 18,
  • Public Protection & Community Justice,
  • Substance Use.


  • Unpaid Carers,
  • Respite,
  • Primary Care,
  • Acute services,
  • Midlothian Community Hospital,
  • Sport & Leisure,
  • Housing & Homelessness,
  • Public Health,
  • Vaccinations.

Midlothian Health and Social Care PartnershipWorld wide web logo :

email symbol :

facebook logo :
Twitter symbol :

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A&E alternatives

Health section logoA&E alternatives

Animated man CryingSelf-care is about looking after ourselves so that you stay healthy, and taking care of ourselves when you are ill. Before requesting an NHS appointment, think about how you can help yourself?

Common illnesses or advice on medicines

Your community pharmacist can give you advice, or treatment for many minor ailments, Minor ailment service at community pharmacies. Midlothian Pharmacies:

  • Sexual health MYPAS: Telephone logo : 0131 454 0757 or World wide web logo :
  • For help to stop smoking, ask your pharmacist or contact: Midlothian Stop Smoking Service: Telephone logo : 0131 537 9914
  • If over 65, under 16 or receive certain benefits you can use the NHS minor ailment service if registered in a pharmacy. Ask your pharmacist or go online to World wide web logo :

Your Practice Nurse

Animated man With a thermometer in mouthPractice nurses are experienced in dealing with many conditions such as high blood pressure, asthma, diabetes and a range of minor illnesses such as chest, urine and ear infections, and skin conditions. Many can prescribe medications and arrange investigations. Ask your GP practice receptionist for advice on whether the nurse might be able to deal with your problem.

Dental and Mouth Problems

If you have a problem with your teeth, gums or mouth, contact your dentist. If you don’t have a dentist and you want to find one near you:

  • World wide web logo : or Telephone logo : 0131 242 1000
  • If you don’t have a dentist and need urgent treatment, you can go to a walk-in centre in Edinburgh: Telephone logo : 0131 536 4800 for more information

Infants and Toddlers

For advice and treatment for children and babies:

  • Ask your GP practice for your Health Visitor’s phone number
  • Ask your local Pharmacist
  • For advice on common infant and toddler illnesses - World wide web logo :

Animated man SweatingDepression, anxiety and mental wellbeing

Alcohol and drug problems

  • Gateway to Recovery Clinics: Telephone logo : 0131 660 6822 for more information These are drop in clinics for anyone looking for help with a drug or alcohol problem. No appointment necessary. The clinics are currently held in Dalkeith and Penicuik.
  • Horizons Recovery Café: Telephone logo0131 660 3566 World wide web logo :
  • Mid and East Lothian Drug and Alcohol Partnership World wide web logo : For a full list of advice and support services in Midlothian.

Eye problems

Opticians are trained to recognise common eye problems. They can also provide treatment or refer you to specialist services.

You can also get advice at World wide web logo :

Hearing problems

High street opticians offer hearing tests and help with existing hearing aids. NHS Audiology Services, see your own GP first.

Muscle and Joint Problems

You can contact the physiotherapy service directly for muscle and joint problems such as back, neck, hip or knee pain. They can give advice and an appointment if necessary. Telephone logo : 0800 917 9390 or go to World wide web logo : and use the search function

Foot Problems

If you have a foot problem, see the Podiatry section or go to World wide web logo : and search for the section on foot problems.

If you do need advice from a doctor…

Animated man haveing an emergencyYou can make a GP phone appointment instead of attending the GP practice or through an App on GP’s web site. A new website called World wide web logo : may operate in your area. If the doctor feels they need to see you, they will ask you to come in.

Reception staff may ask why and are bound by the same confidentiality rules as doctors and nurses. Remember to cancel your GP appointment, if not required.

If you think that someone’s life is at risk, you should call 999 right away.

We want to be there when you need us most.
It’s your NHS, please use it wisely.

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Adult Social Care

Health section logoAdult Social Care

Midlothian Health and Social Care PartnershipMidlothian Council’s Adult Social Care Department provides a range of services to support people to remain independent in their own homes or a homely setting in the community.

These services include care at home, equipment, technology, adaptations and support for carers.

Access to these services follows a social work assessment of your needs. To find out more about an assessment or to request one for yourself or your carer telephone logo : 0131 271 3900 or visit World wide web logo : You may choose to have a family member, friend or carer with you at this time or at any other time during the process.

If you need support outwith office hours call the Emergency Social Work Services telephone logo : 0800 731 6969.

Social work support

If you need a carer or help with mobility, contact:
Adult Social Work telephone logo : 0131 271 3900
Children and Families Social Work telephone logo : 0131 271 3413

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Community Physical Rehabilitation Team

Health section logoCommunity Physical Rehabilitation Team

Midlothian Community Physical Rehabilitation Team for Adults with acute and long term physical conditions that need to be seen in their home environment.

What we aim for

To provide a co-ordinated and integrated rehabilitation service to patients with acute and long term physical conditions.

Who we see

Adults who have rehabilitation needs who require to be seen in their home environment. Needs may include;

  • Midlothian Health and Social Care PartnershipPhysical
  • Functional

Our Objectives

  • To facilitate a multidisciplinary approach to the rehabilitation of patients in their community setting to meet their individual needs,
  • To provide timely and effective access to rehabilitation,
  • To enable patients and carers to manage their long term conditions through education, advice and support,
  • To Provide a high standard of therapeutic assessments which is person centred and needs based,
  • To Provide expert advice source for carers/ relatives, other health professionals , voluntary agencies and other relevant community based organisations.

Our Team

  • Physiotherapists and Occupational Therapists

Who can refer?

Healthcare Professionals, Social Care, Voluntary agencies, Patient, Carers and relatives.

How to refer to Community Physical Rehabilitation Team

  • Midlothian Community Physical Rehabilitation Team Single Point of Access Telephone logo : 07827880014

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Health section logoDefibrillators

As we move forward with our ever-changing world. It is important we constantly update our community with new information. Knowledge is power. Forward Mid would like to share with our community information on Public Defibrillators.

A Defibrillators is a device that delivers high energy electric shocks to the heart of someone in Cardiac Arrest. This high-energy shock is called Defibrillation and it is an essential part in trying to save the life of someone in Cardiac Arrest.

Most people who survive will have required a shock from a Defibrillators to correct the chaotic heart rhythm, the earlier a shock is given the better the persons chance of survival. Studies have shown that a shock delivered within 3 minutes of Cardiac Arrest provides the best chance of survival.

Who can use a public defibrillator?

Anyone can. There are clear instructions on how to use the public Defibrillator and attach Defibrillator pads. It will then assess the heart rhythm and at that point instruct the user on how to administer a shock if it is needed. You cannot deliver a shock accidentally. The technology inside the Defibrillator will only allow to shock if it is needed.

Where can a Defibrillator be found?

visual representation of a DefibrillatorsDefibrillators are located in workplaces and public spaces; they are known collectively as public access defibrillators (PAD’s) as anyone can use them.

If you need to use a Defibrillator in an emergency, the 999 call handler will often know where the closest one is and inform you. You can request someone to collect it. By performing CPR and using a Defibrillator you’ll give someone the best chance of survival.

If someone is having a Cardiac Arrest there are 3 critical steps.

  • Call 999,
  • Ask if a Defibrillator is nearby and request passcode,
  • Turn on Defibrillator and follow instructions.

By switching on the defibrillator, it will immediately start to give a series of visual and verbal prompts, informing you of what you require to do. Follow the prompts.

How to use:-

  • Remove the pads from the sealed pack. Remove or cut clothing and wipe away any sweat from the cheat,
  • Remove the backing paper and attach the pads to their chest,
  • Place the first pad on their upper right side of the chest just below the collarbone as shown on instructions,
  • Place the second on their left side just below the armpit. Make sure you position the pad length ways, with the long side-line with the length of their body.
  • Once you have done this, the Defibrillator will start to check the heart rhythm, make sure no one is touching the person experiencing the Cardiac arrest. Continue to follow the instructions the Defibrillator machine provides you with until help arrives.

Defib Finder LogoOnly 1 in 12 of people who experience a Cardiac Arrest will survive. There are currently around 3500 public access defibrillators (PAD’s) in Scotland.

Location of public access defibrillators (PAD’s) in Midlothian For more information:- World wide web logo : If the defibrillators is not working or damaged please report to World wide web logo : contact page

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Health section logoDentists


Bonnyrigg dental care
Unit 3 Staiside Court,
Bonnyrigg, EH19 3PZ

Telephone logo 0131 663 3370

Bonnyrigg dental centre
35-37 High street
Bonnyrigg, EH19 2DA

Telephone logo 0131 536 8941

Helen MacNeil World wide web logo :
64 High Street,
Bonnyrigg, EH19 2AB

Telephone logo 0131 663 9271

Old Orchard Dental Practice World wide web logo :
59 High Street,
Bonnyrigg, EH19 2DB

Telephone logo 0131 663 8800


Bosco Dental Studio Facebook Logo :
Unit 3, 25 Thorny Crook Gardens,
Dalkeith, EH22 2RF

Telephone logo 0131 654 9316

Henderson. M
25A South St
Dalkeith, EH22 1AH

Telephone logo 0131 660 1315

Mayfield Dental practice
1 Mayfield Place
Dalkeith, EH22 5EE

Telephone logo 0131 663 2097

Midlothian Dental Practice
Edinburgh Rd
Dalkeith, H22 1JZ

Telephone logo 0131 660 9518

Mochrie W F
21 High St
Dalkeith, EH22 1JB

Telephone logo 0131 663 2431

SR Dental Care World wide web logo :
25A South St,
Dalkeith, EH22 1AH

Telephone logo 0131 660 1315


Gorebridge Family Dental Practice
19-21 Main Street,
Gorebridge, EH23 4BX

Telephone logo 01875 820 483


Loanhead Dental Practice World wide web logo :
50 Fountain Place,
Loanhead, EH20 9DU

Telephone logo : 0131 440 1161


Newtongrange Dental Practice World wide web logo :
5 Station Road,
Newtongrange, EH22 4NB

Telephone logo 0131 654 2377


Ballantine Dental Practice World wide web logo :
91A John Street,
Penicuik, EH26 8AG

Telephone logo : 01968 675 586

Magliveras Dental PracticeWorld wide web logo :
16 Bridge Street,
Penicuik, EH26 8LN

Telephone logo : 01968 672 922
Telephone logo : 01968 674 322

Penicuik Dental Centre World wide web logo : penicuik-dental-centre/
38 High Street,
Penicuik, EH26 8HU

Telephone logo : 01968 674 322


Roslin Dental Practice/
6 Main Street
Roslin, EH25 9LE

Telephone logo 0131 448 0367


NHS Edinburgh City, East & Mid Lothian Emergency Dental Service

If you are registered with a dentist, please contact your own surgery for advice or to arrange emergency treatment.

Unregistered adults 16+: Chalmers Clinic

Telephone logo 0131 536 4800

If you require advice on dental pain

NHS24 Telephone logo 111



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Medical Practices

Health section logoMedical Practices

Bonnyrigg Health Centre

109-111 Bonnyrigg High Street, Bonnyrigg EH19 2ET.

Dalhousie Medical Practice
World wide web logo :

Telephone logo 0131 370 3999

Quarryfoot Medical Practice
World wide web logo :

Telephone logo 0131 537 9828

Strathesk Medical Group
World wide web logo :

Telephone logo 0131 537 9333

Dalkeith Medical Practice

24-26 St Andrew Street, Dalkeith, EH22 1AP.

World wide web logo :

Telephone logo 0131 561 5500

Danderhall Medical Practice

85 Newton church Road, Danderhall, EH22 1LX.

World wide web logo :

Telephone logo 0131 654 1079

Gorebridge, Newbyres Medical Group

15 Hunterfield Road, Gorebridge, EH23 4TP.

World wide web logo :

Telephone logo 01875 820 405

Loanhead Medical Practice

Loanhead Centre George Ave Midlothian, EH20 9LA

World wide web logo :

Telephone logo 0131 440 0149

Mayfield Newbattle Medical Group

Blackcot, Mayfeild, Dalkeith, EH22 4AA.

World wide web logo :

Telephone logo 0131 663 1051

Newtongrange Clinic

75 St Davids,Newtongrange, EH22 4LD

Telephone logo 0131 663 1051

Pathhead Medical Centre

210 Main Street, Pathhead, EH37 5PP.

World wide web logo :

Telephone logo 1875 320 302

Penicuik Eastfield Medical Practice

Eastfield Farm Road, Penicuik, EH26 8EZ.

World wide web logo :

Telephone logo 1968 675 576

Penicuik Medical Practice

37 Imrie Place, Penicuik,EH26 8HY.

World wide web logo :

Telephone logo : 01968 672 612

Roslin Medical Practice

122 Penicuik Road, Roslin, EH25 9NT.

World wide web logo :

Telephone logo 0131 440 2043

Travel Clinic

Elphinstone Wing, Carberry, Musselburgh, EH21 8PW

World wide web logo :

Telephone logo 0131 653 6767


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Health section logoMidcare Alarm Service

Tunstall Midcare Telecare equipmentTelecare is a range of equipment placed within your home environment which communicates wirelessly with a central alarm base unit. This will raise an alert automatically if the sensors detect a problem such as a fall, fire or other emergency. The equipment is plugged into an electric socket and your telephone line. A pendant with a call button is worn by you whilst in your home environment and if you require some of our telecare sensors these are placed around your home. The sensors are not intrusive and are placed discretely where required. If the pendant is pressed or any of the other sensors detect a potential emergency a call is generated via the alarm unit to our control room where staff will provide the appropriate response. The service is available 24 hours a day, 365 days a year. There is a small weekly charge for this service.

Who can receive this service?

Anyone who:

  • Is frail and living alone.
  • Is living with or being supported by a carer.
  • Is disabled.
  • Is potentially unlikely to manage to use the phone in an emergency.
  • Has a medical condition which can incapacitate them or any other person who would benefit.

How can I access this service?

Use the self-check online tool at World wide web logo : to see if you qualify.

You can make a referral yourself or asking a family member or friend to do this for you by calling the social work contact office Telephone logo : 0131-271-3900, or you can be referred via health or social work professional e.g. your GP, district nurse, social worker, occupational therapist. You will be assessed and then provided with the appropriate equipment which will best meet your needs. The equipment will be fully explained and demonstrated to you.

What is involved?

At the assessment visit, and before the Telecare package is installed you will be asked to provide the names of two people to be key contacts. These will be people who are willing to attend your home in an emergency. If they are unavailable other services such as the MERRIT team or the emergency services will be called.

Who is contacted when Telecare equipment is activated?

The East Lothian control room receives the initial alerts from the equipment and passes this on to ensure that an appropriate response is provided. The control room is staffed 24 hours a day, 365 days per year.

What responses will be provided?

A key holder such as family/friend/neighbour, who may be requested to assist in an emergency (service users would provide details of these contacts).

Midcare Telecare energency call buttonFor more information contact:
Midlothian Council Adult Social Care,
Fairfield House,
8 Lothian Road Dalkeith,
Midlothian, EH22 3AA.
Telephone logo : 0131 271 3900.
email symbol :

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Midlothian Access Point

Health section logoMidlothian Access Point

Midlothian Health and Social care partnership logo

Feeling low, anxious, or stressed and want to make changes? Why not arrange a call with Midlothian AccessPoint. It could be 30 minutes well spent.

  • Talk about how you are feeling and how it is affecting your life.
  • Hear about local groups, activities, and services that can help.
  • Learn how you can access the support that will work best for you.

Please note that the Access Point is not a crisis or emergency service.

When and where:

Appointments are carried out over the phone. It’s important for you to have a safe, confidential space for the appointment.

Morning and afternoon appointments are available Monday-Friday.

Contact details:

Health In Mind logoPlease leave a voicemail with the team secretary on Telephone logo : 07779 565607.

You will receive a call back within 2 working days to arrange your appointment.

World wide web logo :
Facebook Logo :
Twitter Logo : Health_in_Mind

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Health section logoMidlothian Community Hospital

Midlothian Community Hospital provides many important health care services for the Midlothian area. It is located at Mayshade South, Bonnyrigg (close to the A7 Hardengreen roundabout). The Community Hospital allows people to receive more services and have better facilities at the heart of their community, without having to travel to Edinburgh. Front door of Midlothian Community HospitalMidlothian Community Hospital provides many important health care services for the Midlothian area. It is located at Mayshade South, Bonnyrigg (close to the A7 Hardengreen roundabout). The Community Hospital allows people to receive more services and have better facilities at the heart of their community, without having to travel to Edinburgh. It has a free car park including 20 disabled parking bays. East Coast Buses 139 enter the hospital grounds and set down/uplift from very close to the main hospital entrance daytime Monday-Saturday. Lothian Buses 46 and East Coast Buses 140/141 [both operating 7 days a week including evenings] stop on Bonnyrigg Road at the main entrance to the hospital grounds.

Midlothian Community Hospital does not have an accident and emergency department. The nearest A&E department is at the Royal Infirmary of Edinburgh or, for children under 13, the Royal Hospital for Sick Children.

Outpatient Services

There is a range of outpatients and community services provided at Midlothian Community Hospital for patients who have been referred by their GP or other specialist. Midlothian Health and Social Care Partnership tries to encourage services to hold clinics in Midlothian that would otherwise be difficult to get to, or that meets a local need.


Bullet point   Paediatric Audiology
Bullet point   Psychology
Bullet point   Old Age Psychology
Bullet point   Child Dietician
Bullet point   Speech and Language
Bullet point   CAMHS


Bullet point   Old Age Psychology
Bullet point   Dietician
Bullet point   Lymphoedema
Bullet point   Children’s Physiotherapy
Bullet point   Speech and Language
Bullet point   Psychology
Bullet point   Audiology Repairs


Bullet point   Pain Management
Bullet point   Parkinson’s Clinic
Bullet point   Diabetic Eye Screening
Bullet point   Psychology
Bullet point   Children’s Physiotherapy
Bullet point   CAMHS


Bullet point   Old Age Psychiatry
Bullet point   Child Health Multidisciplinary
Bullet point   Heart Failure Nurse
Bullet point   Paediatric Weight Management
Bullet point   Psychology
Bullet point   Occupational Therapy Assessment


 Bullet point   Psychology
 Bullet point   Lymphoedema
 Bullet point   Child Visual Impairment
 Bullet point   Psychiatry
 Bullet point   AAA Screening
 Bullet point   Urology

Out-of-hours GP Services

Front door of Midlothian Community HospitalMidlothian Community Hospital is also the base for the out-of-hours GP service, providing care for conditions that are not life-threatening, but cannot wait for the doctor’s surgery to open. To access out of hours GP services call NHS24 on Telephone logo 111.

In-patient services

All the inpatient services at Midlothian Community Hospital are for older people. Midlothian Community Hospital has 84 beds in total. All beds are in single rooms, with the exception of a 4-bed bay for patients who need close short-term observation.

The inpatient services that are provided at the hospital are:

  • Admission and assessment services for older people with mental health problems,
  • Continuing care for older people with mental health problems,
  • Continuing care for frail and elderly people,
  • Rehabilitation services for older people,
  • Physiotherapy and Occupational Therapy.

There is a cafe in the hospital which is open to the public serving hot drinks and food. The hospital also has a community garden, which is managed by the Cyrenians and local volunteers. Anyone is welcome to visit the garden; produce from the garden is often available for sale at the hospital reception. If you would like to volunteer at the garden please contact: email symbol : or Telephone logo : 07772 886746.

Midlothian Community Hospital
70 Eskbank Rd,
Bonnyrigg, Dalkeith EH22 3ND
Telephone logo : 0131 454 1001

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Midlothian Home First

Health section logoMidlothian Home First

Falls Risk LogoThe Midlothian Home First Team aims to prevent avoidable admission to hospital, facilitate a speedier discharge home, provide an intensive rehabilitation service either in the home or within The Intermediate Care Bed Unit and provide an alternative to hospital admission for adults within Midlothian.

The home first team is a multi-disciplinary integrated service of both Health and Social Care, and is made up of the following teams – Rapid Response Team, Discharge to Assess, community Respiratory Team, and Hospital at Home.

Rapid Response Team

The Rapid Response Team operate a 24/7 on-call falls service to respond to anyone who has fallen within their own home and requires assistance to get up from the floor. This service is free of charge and can be contacted via either Midcare alarm Service or Tel: Telephone logo : 0131 270 8890.

Two specialist clinical support workers will respond and carry out a head to toe check of the person. Assistance is provided in the form of lifting equipment as required. Rapid Response Team therapists will provide falls follow up discussion with anyone who has used this service, and further multi-factorial assessment visit as required.

The aim is prevention of hospital admission.

It can help through supporting you to:

  • Understand more about why you feel unwell
  • Find out what’s going on in your local community—groups, activities and services
  • Access the support that will work best for you

Who can access and use the service?

The service is available to anyone over 16 years of age whose ability to remain at home or return home from hospital is compromised by:

  • Sudden deterioration in mobility and function
  • Acute exacerbation of a long term condition
  • Emergency requirement for short term home care provision
  • Crisis situation for the carer
  • Palliative Care/End of Life

Inclusion criteria for community referrals:

Consented to referral to MERRIT

  • Reside in Midlothian
  • Short term intensive Occupational Therapy falls prevention education and assessment, POC
  • Occupational Therapy Falls Practitioner – falls prevention and assessment, postural stability home exercise programme
  • Short term intensive Physiotherapy – including transfers, mobility, chest physio, exercise programmes, stairs, acute back pain
  • Therapy available up to 6 weeks and up to 3-4 times per week
  • Short term package of Care

More information available at: World wide web logo :

Referrals are accepted from all community healthcare professionals and Acure Medical Units and A&E

Age Scotland

Age Scotland provides a falls prevention booklet, to request a copy call Telephone logo : 0800 12 44 222

NHS Lothian logoMidlothian council Logo NHS Inform logo

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Hospital at Home

Health section logoNHS Lothian
Midlothian Hospital at Home

Midlothian  Hospital at HomeWho are we?

Hospital at Home (or H@H) is a multidisciplinary acute care team, made up of NHS Lothian Doctors, Advanced Nurse Practitioners, Nurse Practitioners, Staff Nurses and Clinical Support Workers.

What do we do?

Patients will be seen urgently in their own home or care home as an alternative to being admitted to hospital, or as an early supported discharge from hospital if they need ongoing medical or nursing support.

We will carry out assessments, investigations and diagnose illness. We will provide the treatment interventions and rehabilitation thatn they need. We will discuss patient goals with them and their families to help plan their future care.

The team will only need to be involved with our patients for a short period. This may range from one visit or many visits over a number of weeks depending on what they need.

Midlothian Community Hospital
70 Eskbank Road
Dalkeith, EH22 3ND
Please refer via the Flow Centre::
Contact us on: Telephone logo : 03000 13 4000 (Option 1 then Option 4)

Hospital at Home Conformance logoMidlothian Health and Social Care Logo

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Midlothian Wellbeing Team

Health section logoMidlothian Wellbeing Team

Midlothian Wellbeing Team Logo Thistle Foundation Logo Midlothian Health and Social care Logo

What the wellbeing team can offer:



Midlothian Wellbeing Team
Supporting adults impacted by long term conditions, Long Covid, Challinging Life Situations, Anxiety, Depression or Bereavement.

Two people chatting

How to access

Midlothian Wellbeing Team are based within each GP practice in Midlothian. You can ask your GP or another health professional to refer you.

One of the Wellbeing Practitioners will contact you once we have your referral to schedule a first meeting.

Spech call to blue border


Our aim is to increase individual resilience and self-efficacy using:

  • 1-1 coaching utilising good conversation approach,
  • Group based lifestyle management courses,
  • Mindfulness courses,
  • Social prescribing,
  • Encouraging peer support.

For further information Contact:
Sandra Mackenzie: Telephone logo : 07876 035 660

Emma Holland Telephone logo : 0131 656 7346 (Wellbeing Administrator)

The Wellbeing Team is a partnership between Thistle Foundation and NHS Lothian and Midlothian Health and Social Care Partnership.

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Health section logoNHSNational Health Service 24

When should I call NHSNational Health Service 24?

NHS24 Logo If your GP surgery is closed and you are too ill to wait until it re-opens, phone NHS 24 Scotland Telephone logo : 111 or (BSL speakers, use World wide web logo : If you phone us, we will ask you where you are phoning from and why you have phoned. This will help NHS24 Scotland make sure you get the right help. When NHS24 Scotland know why you have phoned NHS24 Scotland will put you through to a health professional. They will talk to you about your symptoms and tell you what care they think you need. They might suggest that you treat yourself at home, that you see a doctor or another health professional or, in some cases, they might call an ambulance for you.

NHS Scotland Helpline run by Patient Advice & Support Service - Telephone logo : 0800 917 2127 If you think your life is in danger and you need an emergency ambulance, always phone 999. If you are looking for urgent advice on caring for yourself, you can visit and use our Self-help Guide which will help to direct you to the right care.

When you call NHSNational Health Service 24

You will hear a message explaining that all calls are recorded as part of your patient record and may be used anonymously for research purposes.

Your call will then be answered by a highly trained call handler. The call handler will introduce themselves and ask you clear questions that are easy to follow. We do not have access to your GP medical record, so the details we ask for are important in case we need to get you help quickly or we need to call you back. This part of the call will take a couple of minutes.

You will be asked to provide the following details about yourself or the person you are calling for:

  • Name;
  • Date of birth;
  • Home address or the address where you are calling from;
  • GP’s name and practice.
  • You will then be asked some questions about the reason for your call. Then you will be passed to the most appropriate person.

If a doctors has to attend.

Most records are now stored on the NHSNational Health Service computer database and can be accessed by the doctor that is attending you. If a doctor does have to attend you please be patient as your records may be long and they may need to be read more than once.

What pharmacies provide:

If you are registered with a GP in Scotland your community pharmacist can provide a minor ailment service. Your pharmacist can offer advice and can generate the paperwork and supply you with a limited source of medication.

Many pharmacies are open when your GP surgery is shut (evenings, weekends and on public holidays). You don’t even need to make an appointment to speak to your local pharmacist.

Your local pharmacist provides lots of services and can help if you need help with a minor ailment service.

If you think that someone’s life is at risk you should call Telephone logo 999 right away.

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