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Midlothian Council Welfare Rights Team

Our service provides welfare rights benefit advice through advocacy, oral representation at social security appeals and general income maximisation for residents in Midlothian. It provides internal departments across the Council access to advice advocacy and a referral system to ensure key client groups resident in Midlothian have access to welfare benefit advice.

We can offer advice about how to appeal DWP benefit decisions and can provide oral representation at benefit appeals. We offer an income maximisation service for people receiving a Health and social care service and for older people who have reached their retirement age. Within the team there is a specialist Macmillan Welfare Rights Officer for people diagnosed with cancer their families and carers.

  • The aim of the service is to reduce poverty and social exclusion in Midlothian,
  • To work in partnership with Midlothian Financial Inclusion Network. (MFIN) This network helps to promote increased access to accurate advice services and target help to vulnerable groups. The network through its partnership working has been instrumental in securing external funding from the Big Lottery, Scottish Government and other funders to mitigate against the affects of Welfare Reform.

Logo for Midlothian CouncilWelfare Rights Team
Education Communities and Economy
Midlothian Council
Fairfield House
8 Lothian Road
EH22 3ZH
Email: email symbol Nicole.Bethune@midlothian.gcsx.gov.uk
Telephone: Telephone logo 0131 270 8922

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