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Citizens Advice Bureau

Dalkeith & District Citizens Advice Bureau,
8 Buccleuch Street, DALKEITH, Midlothian, EH22 1HA.
Tel: Telephone logo 0131 660 1636.

Penicuik & District Citizens Advice Bureau,
14a John Street Penicuik EH26 8AB.
Tel: Telephone logo 01968 675 259

Citizens Advice Bureau LogoHow can we help?

The CAB Service can offer advice and assistance on a variety of issues including:

  • Benefits
  • Form filling
  • Debt
  • Consumer issues
  • Housing
  • Utilities

Dalkeith & District CAB is a registered charity, dependent on funding and our main funder is Midlothian Council. Midlothian Council funds us to provide a service for the residents of Midlothian.

Dalkeith CAB office offers appointments on Monday - Thursday mornings and afternoons for all issues and on Friday mornings for benefit related enquiries only. You can book an appointment in person or by phoning Reception any morning 10.00 -12.30 hrs or Monday -Thursday afternoons, 13:00 - 15:00 hrs (1.00 pm-3.00 pm).

If you have difficulty accessing the main office (which is not wheelchair accessible) we also run the following Outreach clinics:

Dalkeith CAB Outreach Clinics:

Gorebridge Library: Thursday, 10.00 -13.00 hrs, drop-in clinic, no appointment necessary.

Danderhall Library: Tuesday, 10.00-12.00 hrs, drop in clinic,no appointment necessary.

Newbyres Medical Centre, Gorebridge: Wednesday, 9.30 – 12.00 hrs, by appointment - for registered patients only.

The Orchard Centre, Bonnyrigg: Tuesday, 13.30 – 15.30 hrs, by appointment – for service users only.

If you live in, or near, Loanhead, you can access drop-in clinics run by Penicuik CAB at:

Loanhead Library: Monday 10.00 -13.00 hrs, no appointment necessary.

Loanhead Miners Welfare: Wednesday 10.00 – 13.00 hrs, no appointment necessary.

Home visits for Physically Disabled

We also offer a home visiting service for people with a physical disability or in cases where it would be difficult to access the main office or outreach clinics. To request a home visit, please phone Reception during the hours noted above.

You can also access phone advice by contacting: Citizens Advice Direct Tel: Telephone logo 0808 800 9060 or on-line at www.adviceguide.org.uk/scotland

Consumer advice can be obtained from the Citizens Advice Consumer Helpline Tel: Telephone logo 0345 04 05 06.

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