Citizens Advice Bureau
Dalkeith & District Citizens Advice Bureau,
8 Buccleuch Street, DALKEITH, Midlothian, EH22 1HA.
Tel: 0131 660 1636.
Penicuik & District Citizens Advice Bureau,
14a John Street Penicuik EH26 8AB.
Tel: 01968 675 259
How can we help?
The CAB Service can offer advice and assistance on a variety of issues including:
- Form filling
- Consumer issues
Both CABx Dalkeith & Penicuik CAB are registered charities, Both receive core funding from Midlothian Council to provide a service primarily for residents of Midlothian.
Dalkeith CAB office offers appointments on Monday - Thursday mornings and afternoons for all issues and on Friday mornings for benefit related enquiries only. You can book an appointment in person or by phoning Reception any morning 10.00 -12.30 hrs or Monday -Thursday afternoons, 13:00 - 15:00 hrs (1.00 pm-3.00 pm).
If you have difficulty accessing the main office (which is not wheelchair accessible) we also run the following Outreach clinics:
Dalkeith CAB Outreach Clinics:
Gorebridge Library: Thursday, 10.00 -13.00 hrs, drop-in clinic, no appointment necessary.
Danderhall Library: Tuesday, 10.00-12.00 hrs, drop in clinic,no appointment necessary.
Newbyres Medical Centre, Gorebridge: Wednesday, 9.30 – 12.00 hrs, by appointment - for registered patients only.
The Orchard Centre, Bonnyrigg: Tuesday, 13.30 – 15.30 hrs, by appointment – for service users only.
If you live in, or near, Loanhead, you can access drop-in clinics run by Penicuik CAB at:
Loanhead Library: Monday 10.00 -13.00 hrs, no appointment necessary.
Loanhead Miners Welfare: Wednesday 10.00 – 13.00 hrs, no appointment necessary.
Home visits for Physically Disabled
We also offer a home visiting service for people with a physical disability or in cases where it would be difficult to access the main office or outreach clinics. To request a home visit, please phone Reception during the hours noted above.
You can also access phone advice by contacting: Citizens Advice Direct Tel: 0808 800 9060 or on-line at www.adviceguide.org.uk/scotland
Consumer advice can be obtained from the Citizens Advice Consumer Helpline Tel: 0345 04 05 06.
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